MyAccount Telekom

TELEKOM ROMANIA MOBILE COMMUNICATIONS SA

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About this app

Safer online payments now with 3D secure
The new 3D Secure system has become mandatory for any payment made online. When you want to pay the bill or reload a card in MyAccount, you must either have the application of the bank that issued your card handy, or use the code received by SMS and the password established with the bank.
See details, as well as a guide here: https://mobile.telekom.ro/ghid-plati-3d-secure-dsp2/


The MyAccount mobile application is for those times when you want to quickly manage your Telekom services anytime, anywhere. All information about consumption, billing, subscriptions and extra options is in one place, a tap away.

What do you find in the MyAccount app?

You can make payments and recharges
You have all your subscriptions on one invoice, so it's much easier when it comes time to make your payments. In addition, you can also top up Telekom cards from the app, either for yourself or for a loved one.

You can renew your subscription
Are you in the last months of your subscription? Choose to renew it directly from the app. Easy, fast, no roads in the city. Everything is at your fingertips, as they say.

You can activate the electronic invoice
It is to your advantage to switch from a paper invoice to an e-mail invoice. By e-mail, it reaches you faster and you can find it much easier in the application than in the "bill cabinet". In addition, you also get rid of certain costs associated with printing the invoice.

You can customize your account however you want
You add your Telekom services to your MyAccount and then rename them to whatever you want to make them easier to remember.

You can participate in raffles
We have a raffle almost every month in which we give away super prizes. Keep an eye on us and always use the MyAccount mobile app to enter the draw.

Download the app now and discover all the benefits!
We encourage you to leave us a review, tell us your opinion about the MyAccount mobile application and tell us why you had a #TOGETHER EXPERIENCE.

Ratings and reviews

There is no such any option to change the language. What is this??!! This app is such a disturbance for the foreigners.

Full of bugs, even in payment area, and the AI is just a delight. The bug was that sometimes it other prices appear than what it should. I had a moment when I paid my bill and then I had to pay it again because the app showed it as unpaid. To call the customer service is exactly like being boiled slowly. Can you add an option to contact directly the customer service without giving me all this useless info? PLEASE!

Too many crash errors and once you switch to another app and then return to it I have to close the app and open it again in order to be able to log back in. Tried on different devices and internet conections abd the iasues are the same. Might just be the intention of keeping it safe however, it slows down the process of doing anything.

What's new

Am lansat o versiune nouă a aplicației MyAccount Telekom, dedicată clienților de servicii mobile ai Telekom Romania Mobile Communications. În această categorie intră clienții care au cartele preplătite TKRM sau abonamente mobile cu contracte încheiate cu TKRM.
Până data viitoare, îți dorim să ai parte de MOBIL AŞA CUM VREI!