MyAccount Telekom

108K reviews
Content rating
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About this app

Safer online payments now with 3D secure
The new 3D Secure system has become mandatory for any payment made online. When you want to pay the bill or reload a card in MyAccount, you must either have the application of the bank that issued your card handy, or use the code received by SMS and the password established with the bank.
See details, as well as a guide here:

The MyAccount mobile application is for those times when you want to quickly manage your Telekom services anytime, anywhere. All information about consumption, billing, subscriptions and extra options is in one place, a tap away.

What do you find in the MyAccount app?

You can make payments and recharges
You have all your subscriptions on one invoice, so it's much easier when it comes time to make your payments. In addition, you can also top up Telekom cards from the app, either for yourself or for a loved one.

You can renew your subscription
Are you in the last months of your subscription? Choose to renew it directly from the app. Easy, fast, no roads in the city. Everything is at your fingertips, as they say.

You can activate the electronic invoice
It is to your advantage to switch from a paper invoice to an e-mail invoice. By e-mail, it reaches you faster and you can find it much easier in the application than in the "bill cabinet". In addition, you also get rid of certain costs associated with printing the invoice.

You can customize your account however you want
You add your Telekom services to your MyAccount and then rename them to whatever you want to make them easier to remember.

You can participate in raffles
We have a raffle almost every month in which we give away super prizes. Keep an eye on us and always use the MyAccount mobile app to enter the draw.

Download the app now and discover all the benefits!
We encourage you to leave us a review, tell us your opinion about the MyAccount mobile application and tell us why you had a #TOGETHER EXPERIENCE.
Updated on
Feb 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted
108K reviews
Faysal Mannan
March 11, 2023
There is no such any option to change the language. What is this??!! This app is such a disturbance for the foreigners.
1 person found this review helpful
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March 14, 2023
Dear Faysal, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at Thank you!
Andrei Chiriac
July 16, 2021
Full of bugs, even in payment area, and the AI is just a delight. The bug was that sometimes it other prices appear than what it should. I had a moment when I paid my bill and then I had to pay it again because the app showed it as unpaid. To call the customer service is exactly like being boiled slowly. Can you add an option to contact directly the customer service without giving me all this useless info? PLEASE!
50 people found this review helpful
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April 2, 2021
Iti multumim pentru feedback-ul acordat! Am vrea sa stim mai multe detalii legate de situatia intampinata. Scrie-ne la adresa mentionand codul de facturare si numele de utilizator, iar noi vom verifica situatia si iti vom raspunde in cel mai scurt timp.
Andreea Rusu
February 9, 2021
Too many crash errors and once you switch to another app and then return to it I have to close the app and open it again in order to be able to log back in. Tried on different devices and internet conections abd the iasues are the same. Might just be the intention of keeping it safe however, it slows down the process of doing anything.
7 people found this review helpful
Did you find this helpful?
February 15, 2021
Hey, thanks for writing a review. Sometimes, the app may be slow but such instances are rare. If it happens too often, please let us know at We'll have things investigated.

What's new

Am lansat o versiune nouă a aplicației MyAccount Telekom, dedicată clienților de servicii mobile ai Telekom Romania Mobile Communications. În această categorie intră clienții care au cartele preplătite TKRM sau abonamente mobile cu contracte încheiate cu TKRM.
Până data viitoare, îți dorim să ai parte de MOBIL AŞA CUM VREI!