16.9K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

MyElectrica application allows you to manage your account on a smartphone or tablet.

Minimum required Android OS version: 4.4 KitKat.

With MyElectrica mobile application you can quickly and easily communicate your self-read index, have access to your consumption history, view issued invoices and payments made, pay online your invoice anytime, anywhere, or find answers to your questions.

To find out how simple it is, download the application to benefit from the following features:
- Login to the application with the same password used in the customer web page
- Transmission of the self-read index
- Preview of the issued invoices, their status
- Online invoice payment
- Preview of the consumption graph, your payment history
- Location on the map of the customer relationship offices
- Contact your provider by sending a message

For authentication, you must enter the username and password you use to sign in to the customer web page. If you do not have an account, you can create one directly in the application or using the www.MyElectrica.ro web page.

The application can ask you to make phone calls (so you can make calls directly from the app), to access the location (so we can display the nearest customer relationship office) and send notifications and alerts concerning the information in the customer account.

The application will not access and process any personal data other than those submitted at the end of the supply contract.

Data and information are securely transferred to the mobile device using the SSL protocol. For full details on how information is used, please see the Privacy Policy.
Updated on
Jun 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 4 others
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

16.6K reviews
May 30, 2024
The latest update is shocking. In 2024, to have so many issues with an app is very unprofessional. We should be compensated for the time spent on attempting to resolve the matters created by this company. They spend many weeks to resolve the issues at the beginning of the year, and yet again, error codes over error codes appearing and reappearing.
8 people found this review helpful
Did you find this helpful?
February 19, 2024
Worst application ever. NOTHING in this app works properly. Cannot view any tab without getting some incorrect user data errors. Cannot send the index. Let's try to contact support... Well... When I try to authenticate, the form just reloads, not showing any error. So, I guess I have to wait 30min in a call to get some support. They said that they upgraded the online platform for better experience. This is a very bad "upgrade" apparently. What exactly did you upgrade? Shame!
44 people found this review helpful
Did you find this helpful?
February 21, 2024
When I tried to pay, I didn't have a password or so, I put the card details, then it required a code from SMS, put it also, then for setting that password if I put e-mail, when I switched apps to get the code, it closed the request so I had to redo the whole process again. Eventually, I resigned from the whole process and just