RaiPay Raiffeisen bank Srbija

4.8
2.41K reviews
10K+
Downloads
Content rating
Everyone
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About this app

RaiPay is a banking application by Raiffeisen banka that allows you to add Visa and/or Mastercard debit and/or credit cards issued by Raiffeisen banka for making contactless payments by mobile phone.

It is designed for mobile phones running Android 7 and above and supporting NFC.
The cards you added to RaiPay will always be at your fingertips so you can leave your wallet at home.

A clear history of all the actions you take gives you even more control over your money.
All information can be found at https://www.raiffeisenbank.rs/digitalne-usluge/raipay/


PRACTICAL ADVICE AND INFORMATION
NFC ON
Always make sure that NFC on your mobile phone is turned on before paying.

SETTING RAIPAY AS THE DEFAULT APP FOR PAYMENT
If you set RaiPay as the default app for NFC payments, you will pay by mobile phone
even easier. The benefit: there is no need to run the app when paying. All you need to do is wake up the phone, attach to the terminal and wait for the phone confirmation.

INTERNET CONNECTION
To activate the application and add cards to the application, a data or wi-fi internet connection is required. You do not need to be online when making payments, all you have to do is have your NFC antenna turned on.

PREFERRED CARD
If you have several cards added to RaiPay, set one as the default card from which will be used automatically for all payments. If you want to make a payment from a card other than the default card, just open the application before the payment, choose a different card and then tap the phone to the terminal or reader.

PAYMENTS
You do not need to run the app before payment (if it is set as default for NFC payments). We recommend unlocking the phone before payment (by biometric data, PIN, etc.), then you only need to attach the phone once (for payments up to RSD 10,000). If you forget, the app will ask you to unlock your phone and re-attach to the terminal. For payments exceeding RSD 10,000, you will be asked to enter the application password or verify your biometric data and re-attach your phone to the terminal.


USE ABROAD
RaiPay can also be used abroad for payments at merchants with contactless terminals. The procedure is the same as in Serbia. You will only need to unlock the phone for amounts exceeding the limit set for the country where you are making payments.

For support, please contact us at raipay@raiffeisenbank.rs or call +381 11 3202 100.
Updated on
Apr 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 5 others
This app may collect these data types
Financial info and App info and performance
Data isn’t encrypted
Data can’t be deleted
4.8
2.41K reviews
Marko Binić
May 7, 2022
Previous version didn't work on Samsung Galaxy S22+ from the secure folder, but devs fixed it a couple weeks after my email report. They were also so kind to reach out, notify me, and check if the new version worked :) My advice if you have a problem with it: skip your personal banker, don't go to the bank, but instead write directly to support.
1 person found this review helpful
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Raiffeisen banka a.d. Beograd
April 3, 2022
Hi, please contact us at raipay@raiffeisenbank.rs and share your Android version and device details. We will reach out to you with assistance.
Dino Brdar
July 29, 2021
Great app, it's very well done. The only reasons I'm giving 4 stars is 1. I couldn't add the card by scanning the card via NFC, it was throwing some error. I had to enter my card info manually, but then it worked normally. 2. It's not localized. The app is made for Serbian market, yet the app is fully in English, without an option to change to Serbian language. For me it's not the issue, I myself use English everywhere, however I can see how it can be an issue for others, especially older ones who aren't speaking English all that well. EDIT: I had to add comment about language thing - it is localized, however it follows the system language settings. So you can't change the app language inside the app, but if your phone is set to English, the app will be in English, too. So the 2nd one is nullified.
5 people found this review helpful
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Raiffeisen banka a.d. Beograd
July 29, 2021
Hi, thank you for useful comments and rating. We are preparing a new version of the app which should deal successfully with all the situations mentioned in your comment. New version should be available in next 2-3 months for all clients. Kind regards.
Dusan
April 27, 2022
I get "your device does not fulfill the security requirements" message. I use lineage OS on Poco F3. What exactly is the issue? Are you blocking some ROMs, only allowing some, bootloader status?
1 person found this review helpful
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Raiffeisen banka a.d. Beograd
May 11, 2022
Hi, could you share the details at raipay@raiffeisenbank.rs? And any relevant screenshots would be immensely valuable. Thank you.

What's new

Here is what we have prepared for you:
- New functionalities of the app
- New security features
- Improvements of the app
- Bug fixes