Every time I try to log in with my online bank information it says user ID or password incorrect. And when I try to enroll it says my account has been blocked.....this is annoying. This app would be very convenient for me and if you fix it I will rate it higher!!!!
Horrible app, especially since the last update. It's pretty much useless. No where next to the quality app of other banking institutions. The appearance of the ledger is very confusing. I don't even bother with this app anymore.
Updates are making this worse instead of better. Login now takes up to a minute. Menu button displays a blank screen. Cannot access depos zip. Better quality control is needed before releasing.
The app is of mixed quality. Some things work very well, others completely fail. As an example, the DepoZip (camera based check deposit) is very convenient if you don't live nearby a branch. The problem is that while my phone takes a beautiful very legible picture of the check, the app then flattens it and makes it borderline illegible, and then RTN rejects my deposit because of check image quality. It is very frustrating to see a nice image taken by my camera and in real-time see it ruined by the app, and then rejected the next day. This app could be really great, but it needs some improvement, especially in the image processing for check images.
Now it duplicates deposits. Geniuses couldn't find leave well enough alone. The bank still sometimes takes hours to process. MUST it ask my challenge question almost every login? Nothing else I use does that. What's the point of a password then? Repeated "technical difficulties" Also, transfers are a crap shoot. Poorly designed
Unable to see all accounts Not too happy with the update. I used to be able to see both my savings account info and my loan acct info. Now with this update it only allows me to see my saving acct. It would be nice to be able to view all accounts. I used to be able to transfer funds from savings to my loan, that function is also gone. Keeps telling me theres no other account available as if i dont have another account.
· Enhanced user interface
· Fingerprint Login (on supported devices)
· "Quick View" check account balance without having to login
· Forgotten Password Feature
· Receive Push and email Account Notifications
· Improved Navigation Maps
· Remember/Remove Devices
· Manage your Contact Details