2.33M reviews
Content rating
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About this app

State Services is a federal state information system developed by the Ministry of Digital Development, Telecommunications and Mass Media of the Russian Federation, the application provides individuals with access to information about state and municipal services in the Russian Federation.

In the State Services application, each person can receive public services easily and quickly: complete the necessary documents, make an appointment, pay charges or order certificates and extracts

Useful Features

Sign in quickly with a PIN, face recognition or fingerprint
Customize the event feed for yourself to learn about the status of applications submitted to departments
Ask questions to the smart digital assistant - robot Max
Find answers in thematic blocks, sections with the most frequently asked questions or contact support

Services and services of the application are divided into sections for convenience

“Services”: make appointments with doctors, register at the place of residence, apply for a passport, apply for benefits, benefits or pension payments, contact government agencies and use other electronic opportunities for interaction with departments

The application will adapt to your location and will show only those services that can be obtained in the region of residence. If you started filling out an application for a service on a computer, you can continue on your phone and vice versa

"Payments": add passport or other data to be searched, and the application will display any duties, fines or other debts accrued to you. Pay for any receipt by entering its unique number or by scanning the code

To learn about car fines in time, enter the details of the vehicle. Fees in the application, as well as on the site, can be paid with a 30% discount

"Documents": save in the application the data of all important documents: passports, driver's licenses or titles, as well as policy numbers, SNILS and TIN

"Profile": choose the appropriate identification method in the application and set up a secure login, enter bank card details to instantly pay accruals

Through the application, you can also manage biometric data, consents and powers of attorney, monitor the relevance of electronic signatures or block them

Government services are easier than you think!
Updated on
Aug 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.28M reviews
Yulia Gulay
September 9, 2023
Every time I need something I get it. Simple and efficient. Thank you, developers!
1 person found this review helpful
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Богдан Саваж
July 1, 2023
Worst app made by professionals I've ever seen. You always can't find what you need and the interface doesn't help you at all. Also, it constantly requires your login and password when you try to open it.
18 people found this review helpful
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Минцифры России
July 1, 2023
Чтобы Робот Макс смог распознать ваш запрос, пожалуйста, будьте кратки и используйте простые слова. Если возникли трудности при поиске услуг или информации с его помощью, вы можете связаться с оператором службы поддержки, направив соответствующий запрос Максу.
Vlad Aleks
January 18, 2021
one of the worst apps i have ever seen. unable to login at all after all of a sudden it stopped accepting the fingerprint. i tried to create a password, but it spits out a picture stating that something went wrong. tried a few times and gave up.
141 people found this review helpful
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Минцифры России
January 19, 2021
Напишите, пожалуйста, о проблеме в официальные группы Портала Госуслуг в социальных сетях (ВКонтакте, ОК, Facebook или Twitter). Специалисты уточнят у Вас необходимые данные и постараются помочь.

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