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About this app

Ride e-scooters/e-bikes at a discount!

"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced. The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Kobe, and Nagoya! Please use this service for commuting to work, school, shopping, and other places that are a little too far to go on foot!


1. No license required! You can ride an e-scooters if you are 16 years old or older!
From July 2023, e-scooters do not require a driver's license and you can ride after passing a traffic rules test.

2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.

3. Registration takes only about 1 minute.
You can use the service immediately after downloading.

4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.

5. High-density port installation in our service areas
Ports are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.

*As of June 2023
Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi wards)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Hyogo (Kobe City)
Aichi (Nagoya City)


You can use LUUP in [4 steps]!

1. Find LUUP parkings around town.
You can find parkings on the app's map

2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)

3. Start the ride to the destination
Unlock fee of 50 yen and time fee of 15 yen per minute (tax included)

4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment


- iPhone 6 or earlier and iPhone SE are not supported.
- Credit card registration is required.

*The name "loop" is sometimes incorrectly used, but the correct name is "LUUP".
Updated on
Jun 4, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

What's new

Thank you for using LUUP.
In this update, we have made the following improvements

- You can now submit age verification documents required to use the e-scooter from July 1, 2023.
- Improved stability and usability, and fixed minor bugs

New traffic rules for e-scooters will be in effect from 7/1. We have prepared a test for e-scooter users to learn in advance.
Please make sure to follow the important points and continue to ride safely.

Thank you for your continued support of LUUP.