
Shane Howell
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Works well when it lets you log in, which is only 10% of the time. Other 90% is either being told your login info is wrong (it's not) or it just hangs in the Signing in screen. I had to delete/reinstall the app AND reset my password just to get it to let me back in, even though my PW never changed... Update 2023... Just as terrible. It can easily tell when the car is in use or not but starting it remotely, even standing right beside it, is next to an impossible task for Volvo. Update 2025: same.
114 people found this review helpful
Volvo Cars
29 November 2021
Thank you for your review. This issue has been brought to our attention and a fix will be introduced in the coming releases. We apologise for the inconvenience and we hope the app will meet your expectations shortly.

Bob Skywalker
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Not a single function on this app works. It has never worked and it will probably continue to never work. It cannot remote start climate. It can't unlock the doors. And it sure as hell has no idea how long it will take to charge the car. Not one single thing about this app works correctly. I find it astonishing that a company could release an app with ZERO functioning features.
5 people found this review helpful
Dear Customer, losing remote start, door unlock, and charging-time estimates is not the reliability we aim for. Please share details of what happens when each feature fails. Our team is investigating to make connectivity and key actions more consistent—contact us via in-app support for quickest help.

Dia Vickery
The app just completely logged me out and wouldn't accept any login info (that I had previously used successfully). Went through all the steps to recover my ID (don't worry, all your info will be transferred) only to find my car was, again, not connected in the app. Okay, off to scan the VIN. Only to receive an alert that my VOLVO CAR'S VIN was not acceptable in the app. Forget it. For occasionally being able to lock or unlock my car, this app's drama is too much. It's 2026; fix your app
1 person found this review helpful
Dear Customer, thank you for sharing your experience with us. We are sorry to hear about the difficulties you are encountering with the app. We have forwarded your comment to the relevant team, and to help them gather more details and work on resolving this issue, please send us a message here: https://www.volvocars.com/intl/customer-request