Why not bring up the numbers-only 10-key keyboard when I open the app (like in their screenshot)? Such a basic thing to completely screw up. You have to touch the field, which brings up the full alphanumeric keyboard that we don't need. Dumb oversight. The only thing we do is pull up the app to get a code. Think about that process and streamline it. Geez. Update: They still haven't figured out how to support the numbers keyboard, yet Microsoft's website (no even an app) can do it. Pathetic.
Gets the job done, but you could spend actually one day on improving UI/UX and boost your reviews by half a star. Usernames in the list are too small (perhaps add a size setting if you don't want to make it bigger outright?), there is no way to set a default token, the app icon is low-res, the "close" option has no place in the three dot menu (standard practice is to use the home button), the list option should not be added to the three dot menu after you click the information option (standard practice is to use the back button), and the words MobilePASS in the header are not centered. Even if you touch nothing else, addressing those items would make the experience a lot better.
It's functional, but could really use a UI overhaul. I wish there was a widget too. I hate that I have to open the app, then click on the token I want. I only have one, so show that one by default. Forced to use it by my company and there is no alternative. New update, and more of the same. Functional but seriously guys, get a new college grad to come in and redesign this app to match the current Android design specs. Give us a widget that goes straight to the key we want. I have to use this app several times a day for our MFA and that small feature along would save me multiple steps. Looking at other reviews it seems pretty clear this is just a check box app for SafeNet. Yeah we have Android support. I hope potential IT customers are reading the reviews before they decide this solution is the best fit for them.
App is crashing, I deleted and reinstalled the app and it's still crashing. I have to use it for work and I need assistance ASAP.
Crashes a lot I have to reinstall and get a new token which costs me a day every couple of months. Half works most of the time
With an hour of developer work this app could be much better: No numeric keyboard while entering PIN, too tiny list view (most users have only 1 account)
- Menus accessible from action bar
- Bug fixes
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