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About this app

Offer information and guidance on procedures for the attention and / or resolution of emergency situations that affect the physical integrity or personal documents of tourists visiting the state of Quintana Roo, Mexico. This App is part of the Tourist Assistance Program.

1. In a single point free calls to the Call Center of the Ministry of Tourism, 911 (Emergencies) and 078 (roadside assistance).

2. Legal advice and personalized attention.

3. Possibility of sharing a location with someone you trust using the mobile phone's features.

4. Official legal-administrative procedures: lost or stolen passport, cloned bank card and receipt of complaints against providers of tourist services.

5. Directory of the consular corps accredited in Quintana Roo, Mexico.

6. Directory of Prosecutor's Offices of the State of Quintana Roo, Mexico.

Note: The Call Center service of the Secretary of Tourism is only available for tourists who are in the state of Quintana Roo, Mexico.
Updated on
Aug 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Messages
Data is encrypted in transit
Data can’t be deleted

What's new

- Integración del directorio de la Red hospitalaria y de laboratorios de análisis clínicos para la atención y la realización de las pruebas diagnósticas de antígeno y por técnica PCR, en Quintana Roo, el Caribe Mexicano.
- Protocolos de prevención, detección y atención para el Covid-19.
- Información actualizada sobre el #coronavirus COVID-19 en Quintana Roo.
- Listado de empresas que cuentan con la Certificación en Protección y Prevención Sanitaria en Instalaciones Turísticas