SP: Rethink Green

Name: SP: Rethink Green
Availability: InStock
Rating: 3.559999942779541 (8468 reviews)
Author: Singapore Power Limited

Singapore Power Limited

3.6

8.47K reviews

1M+

Downloads

Everyone

About this app

We began with the simple aim of providing our customers a convenient way to monitor their utilities usage and pay their monthly bills.

To help households and customers understand the environmental impact of their daily activities, we launched My Carbon Footprint.

Next, we introduced GreenUP to encourage sustainable lifestyle choices through a rewards programme, and My Green Credits for everyone to green their electricity consumption.

Today, our app will be renamed to the SP app, reflecting our ambition to empower the future of energy and contribute to a greener future for Singapore.

We are also launching Green Goals! A new feature that tracks your individual environmental impact and contribution towards the SG Green Plan 2030.

Together, let’s make sustainability our way of life. Singapore’s greenest app - starting with you!

Updated on

Sep 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, App activity and 2 others

This app may collect these data types

Location, Personal info and 7 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

3.5

8.3K reviews

Swallow Ang

August 9, 2023

Not user friendly to submit meter. I alway have difficulty to find the field. Not under main menu nor account. Got to search old notifications . Can't border to do since can't find. Scan also didn't work. Must take photo then keyin.

1 person found this review helpful

Singapore Power Limited

August 21, 2023

Hi Swallow Ang, thank you for your feedback. We are sorry to hear about the unpleasant experience. We have shared this feedback with the relevant team. Meanwhile, if you are still experiencing any issue, please email to us at appsupport@spgroup.com.sg. Thank you.

J R

May 21, 2023

Why remove the manual keying of numbers for meter readings? While it is good to provide another option for users to scan the meter, there are people who prefer to just key in the numbers. In all honesty, it is faster to just memorize the numbers and key in instead of trying to take a photo and making sure it fits and then having to make sure the numbers reflected are correct. Why can't you provide both options? Who came up with the idea to remove the manual option?

25 people found this review helpful

Singapore Power Limited

May 29, 2023

Hi J R, thank you for your feedback. You can still enter your meter readings manually for submission. On the page where you can scan your meter number and reading, there is an option at the bottom left ""Select Meter No."" that allows you to do so. Please email us at appsupport@spgroup.com.sg if you are unable to do so. Thank you.

Dean Chiam

August 11, 2023

Terrible chatbot. Tried to connect to a customer service agent multiple times, to no avail. Directed to use the chatbot that DOESNT connect you to an agent BUT ends the chat session for no reason. Wasted a whole afternoon trying to connect to any service officer whatsoever. Couldn't connect to any source of help when needed.

Singapore Power Limited

August 24, 2023

Hi Dean Chiam, thank you for your feedback. We are sorry to hear about the unpleasant experience. We have shared this feedback with the relevant team. Meanwhile, if you still require assistance, please email us at appsupport@spgroup.com.sg. Thank you.