HealthHub SG

Synapxe Pte Ltd

About this app

HealthHub SG is a national digital healthcare platform that allows you to conveniently manage you and your loved ones' health in one place.

Access your health records as well as perform various transactions across public healthcare institutions* such as appointment booking, bill payment and medication refill with the HealthHub app.

Login via Biometrics:
Conveniently access selected e-Services and health records through a simple biometric scan.

Customisable Dashboard:
Personalise your home screen and find your go-to health services in a tap

Health Profile and Caregiver Access:
Add and enable caregiver access to view health records and perform digital healthcare transaction for yourself as well as your child, dependents or loved ones.
 
Appointment and Mobile Registration:
Access your favourite polyclinic and service type for faster appointment booking, as well as pre-register 30-90mins before your appointment to obtain a queue number.
 
Payment:
Retrieve past invoices and make payments for outstanding medical bills digitally.
 
Medication: 
View your prescription and manage your medication refill in a single, streamlined way.

*Participating restructured hospitals, polyclinics and specialist outpatient clinics within the public healthcare sector

Ratings and reviews

Overall, helpful for checking appointments. Ordering medication is also straightforward and easy. However, the payment methods are quite limited. Often, the payment page for Visa/Master will redirect to the banking app for digital token confirmation but the Health Hub page then freezes upon return. When refreshed, it will show that payment was unsuccessful. Sometimes, despite the lack of success, money will still be deducted from the bank.

The app has stopped working. Every attempt at a log in is met with the same message "Singpass - your message has timed out". Uninstall, reinstall, clear cache, restart phone, etc. Nothing works.

After the latest update, unable to add family for care giver and vice versa. Error LB300? The AI just kept saying don't understand the question. Don't you guys QC before updating the software? It is frustrating enough to navigate through our Healthcare system and now this. Bloody stressful

What’s new

Enjoy an improved experience in managing your health records and transactions with HealthHub's latest updates and fixes.

- Quicker biometrics login, easier appointment booking, simpler medication refills and customisable dashboard