OMG, the barcode scanning is fast and fantastic on Xperia Z5 now. Switching account is damn painful. Either the db bandwidth is bad or the apps is lagging, keep hanging at content is still loading. Still Keep crashing in the background after swipe out. Inconsistent dialog's positive button, some left some right. Old version still receiving update & bug fixes, really confusing. Just don't understand why must keep 2 versions, migration is NOT seamless, users are required to re-install, re-setup multiple accounts again. Which one will get the mainstream support & bug fixes now ?

Sometimes my connection just pauses for awhile while searching. And I prefer to see the availability and the library all on one condensed page like before, instead of tapping and loading every single one to check it. Need more filters on search page. Needs indication that a book is only available at Lee Kong Chian reference library on search results.

Ok ok useful sometimes though

Just downloaded. On the good side, it means catalogue search easy. But. The catalogue search result shows me there's an e-book but doesn't tell me how to borrow it... There's instead a (rather useless) link to share the record to whatsapp, Twitter or Facebook. Now why would I share it when I haven't even borrowed it? If a link could at least be added to email the record that would be more helpful... Good effort though NLB :) Looking forward to an improved version, I'm still a fan... :)

Lots of issues with basic funtions in new app - can't filter book searches by library, many operations are slow (eg. scrolling through search results), and design of many screens is poor (eg loan items harder to read and use; events page bloated with images). The search capabilities of the app are currently terrible - need to be as good as the NLB website. If you want to read NLB ebooks, Overdrive is an alternative.

It loaded a totally different person's account after i logged in. No ideas why.. i dont even know that person..furthermore i could see their loan and overdue payment. I cant log out of that profile..the app dont allow me to... had uninstall. Anyway...this app is less borrower friendly than the older version....i dont need to see the recommended books up front... The scan icon is smaller and less prominent. For me..it be good that get I see the summary on count of books i borrowed, a quick link to scan and borrow book and to mylibrary. I will stick to older version for now.

Sorry NLB, your services has been very good all this while, except this version of app. It's extremely slow during the search for the book and when tap the book to see the details. Definitely something's wrong with the code algorithm or your db server performance. Btw I'm using samsung note 5. I suggest you simulate at your side as well. Hope to have a better performance for the next version.

It will be good if the app can allow us to do a search of the catalog and allow filter by locations. So we can quickly find the books we want at the library. Download the app for borrowimg ebooks for the children, but all it allows is reserving books. I dont want the children to anyhow press to incur theses charges for me though. It needs to be more user friendly. Is the loaning of ebooks not available?

The app works fine but the section for "Books for You" should refresh regularly based on the reader's borrowing patterns. However I have been seeing the same set of recommended books since I started borrowing books a few months ago. Please fix the feature because it is getting stale. Otherwise might be better to remove the section. :)

While I can easily renew the loans, the borrowed eBooks cannot be returned via the app. I'm having major difficulties in reading the eBooks online without wanting to download another app just to read the eBooks. I managed to read an eBook online. When I tried to read the same eBook since I've not returned it, I can no longer read it online. Downloading the eBook to read means downloading another app. There is also no way to return the eBook until the return date expires and it is returned automatically. This app can still be improved. The scanning of barcode sometimes doesn't work. A great feature but when a book has 2 barcodes (publisher and NLB) that are too close, the scan fails. Ultimately, we still have to queue at the kiosk.

Responding very slow. After I clicked a item, it took at least 5 seconds to be ready to view.. Singapore network is so fast, it's definitely not network bandwidth issue, can you put tune your app performance?

Have to keep logging in and out to get different profiles. Not user-friendly at all. Previous app much better as i can select the different account i want without having to keep logging in. Will rather continue using the old one till replaced and use my card to borrow instead.

Something is wrong can't seem to read online anymore. Keeps directing to home page. I uninstalled and reinstalled after 3 days and it's still the same. This needs to be fixed

A pretty decent and functional app. Search and reservation functions work with no issues. Displays NLB account information (loan, reservation and payment status etc) accurately. Definitely saved me lots of time and trouble.

EC0003 : Sorry, Error in processing your request. Please try again later. I have uninstall and reinstall 4 times, still facing this problem when I click on my library using both my Samsung S7 edge and Samsung Tab 2 encountered the same problem. What's going on?

Couldn't log in, kept saying This profile already exists on this phone. Happened after I logged out and tried to login again. Please fix it.

The recommended books have to be improved. All I see are men's health books even though I've never read a single men's health book. The books we love are also filled with mostly books to empower woman, almost nothing for the men. The app can be improved a lot further.

The app should include more useful features such as filter to sort out search results by published year, author and available location. I do not see any preset sorting criteria for the result page right now. Worth to invest time and effort to make the app more user friendly and engaging for the public!

It crashes a lot, even when not in use. I'm not sure if its in maintenance but the app seems to be missing its content. There is only a home button which doesn't so anything.

There's something wrong I keep getting stuck on the same page there's a small orange bar that says 'home' but when I click it it goes back to the same page

Worst app ever constantly crashes and takes very long to load.

I prefer the older app which i can keep track all my children profiles. Including my own. Now i have to log in one by one. And every page takes forever to load. If i have a choice i will even give 0 star.

This thing doesnt notify you of impending due dates or when books are due. So now you can renew books... oh wait they were due since last week and the app didnt notify you. Seriously?!

It keeps crashing and it doesn't display all e-books available for download.

Not work while I tired to login the account. Pls fix them!

Does the job for now. Interface design can be better. If by pressing the library location can redirect to Google maps it will be amazing.

Poorly polished application. Service is generally poor.

The app seems a bit slow, but suitable for my cases. Mainly to check the loans of my books and stuff!

Please put books like Hunger Games

I couldn't check my loans at all it keeps asking me to return to homepage

Start up so slow, don't understand

Libraries are fun. because i get to find my favourite books ' Percy jackson series and heroes of olympus '

Needs to be more stable. And take a shorter time to load.

It would be good if we can return ebook on the app earlier than due date

Hv a page for just ebooks and catagorize between eng and lang books would be great

How do you return the book

Unable to open the app

Too many lags

Take forever to load

Cannot log in