Love this app but why do I always have to log in again every time there is an update. It's getting really annoying.....Initially you contacted me within a few days but not heard anything since. Now I can't get into my account and when I click on "forgot password" keep getting told there's an error. Sort it out now please.
Cruise Mate developers are so responsive to errors. I found a ship map that didn't match the company's online version. Emailed Ship Mate and within the hour the fix was made. That is great service and proof the app is responsive to give us a reliable product.
Rspjr This site sucks. Had the wrong title for the cruise, no one answers the discrepancy you post after many days and most people seem to be from Carnival. I refuse to travel on anything owned or representing by Carnival so this is not a site for me!
Cannot trust it After several months and spending time on personalizing for my cruises and making friend and posting comments...I open it and everything is gone...why bother if this is outcome...don't waste your time...app is still there with the ads...my info gone
Very informative My family and I are taking out 2nd cruise...1st using this app. Its very helpful with deciding our excursions at port. My daughter loves the countdown its shows for our upcoming cruise. Absolutely love this app!!!!
Was emailed that it was corrected. Still getting an error message when trying to use the app. It keeps saying they're working on it. Wish I would've never updated it. I'm about to delete.
- password reset
- excursions not showing up for some sailings.
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