The customer is rapidly changing. They are better informed, more interactive and more selective than ever before. We create and maintain tools which help you use your desktops, smart phones and tablets to manage situations and people quickly and accurately.
Improve quality and differentiate yourself from the competition while saving money by capturing service requests, track tasks and items, dispatch workers. Customers can provide detailed work site information by collaborating with your team on maps and floor plans
Increase your business by providing additional touch points by capturing service requests on your existing communication channels using our Service Request Form Wizard for easy integration! - Super easy time entry using natural language like "tomorrow 8am" or "next thursday at 10"
Improve event participation using our group events tool. No sign-up or custom email addresses are required of your invitees. With less time spent managing the event, everyone, including the organizer spends more time enjoying the event
Featuring Scheduling, Dispatch, Group Event Attendance/RSVP and more.
Organizations with 10 or less users or posting public volunteer jobs may use SituationWare for free!
* No special hardware required * Supports Popular Devices, Platforms and Networks * Map Collaboration, build and edit maps * MCIS table top exercises * Volunteer management * Remote/Drone API * Lead/Ticket service management * Work Orders * Event attendance - without forcing people to make an account * Optional Google Calendar integration * High visibility Dashboard
Collaboratively designed and written by professional developers with the following quality attributes built in: Reliability, Scalability, Usability, Portability, Repeatability, Confidentiality, Integrity and Auditability
"A very well designed application. I have been using this fsm (ed. Field Service Management solution) with my team in the field for over a month now. It is a highly desirable tool to have on hand. After having a few initial problems I was put in touch with Charles the designer/tech. He immediately took input and implemented it. Multiple updates recently are due to changes requested by users. This tool is one of the best for Emergency Management teams in the field. I highly recommend working it into your program.",
"This is a great tool for EM! if you working on emergency management or planning both public sector and private sector this tool is invaluable for the price which is low for everyone you need this! And you know me I do not say this about many software packages this is awesome. Steven Longmire 07/07/2012"
"Great application. Specially the part for drawing on map and sharing the drawing. Now i can give clear directions shown on map to my employers"