HOPIN - tap for transport

HopIN s.r.o.

About this app

• The easiest way of getting around is now even easier! Use HOPIN app and order a taxi without dispatch call, buy a parking ticket, order courier service, track public transport vehicles real time, buy bus tickets or see useful timetables.
• The most favorite transport app in your city, downloaded by 700 000+ users.

• TAXI profile
- order a taxi with a simple tap without calling
- pay by credit card or cash
- see estimate price for your ride
- choose a taxi by your preferences - car list, quiet ride
- ride with professional drivers
- if necessary, it is possible to communicate with the driver via the application or the phone
- ECONOMY ride - take a ride with us anywhere and anytime - quickly, safely and for better prices
- PREMIUM ride - we chose for you higher class vehicles for more comfy ride and drivers with the best ratings
- EKO ride - choose electric and hybrid cars for your ride

• PARKING service
- buy a parking ticket through HOPIN app in Bratislava
- synchronize your Bratislava Parking Assistant (PAAS) account and parking card
- quick and easy electronic online parking reservation
- create your profile and add car ID (EČV)

• BUS profile
- easiest way to buy e-ticket for your bus
- find the best routes for public transport
- see real-time public transport directions
- nearby lines and stations
- complete map of all stops with timetables

• COURIER service
- click on the courier icon, enter the pick-up and delivery address of the package and we will take care of the rest
- online service that is available 24/7
- express shipments or at a specific time
- after entering the addresses, you will know the price for delivery in advance

• You can order taxi with HOPIN app in Bratislava, Košice, Martin, Prievidza, Poprad, Michalovce, Humenné and Prague, Ostrava, Kyiv, Chernihiv, Ljubljana and soon in other cities.
• Courier service and Bus profile are available only in Slovakia.
• All important information you can find on www.hopintaxi.com

Ratings and reviews

Even for a novice to taxi-apps simple to install and use. No credit card info required (you can pay cash). Just your name and phone number. Startup screen for installation was in Slowakian language, but simple to guess what's required.

Fantastic app. Works well, once you get hang of it. I loved getting txt to confirm the ride and to see where the car was. A bit of instruction how it works wouldn't go amiss...just a screen showing start, destination, price and availability of options, such as book in advance...it is not clear where that info is, just like an arriw pointing to what you need to do first, then and what options are available. I had to look around a bit before I worked it out. Apart from that, great.

Short: A useless nightmare. Long: First you register a card you have to verify it using a merchant payment that not is carried out in-app but opens a browser. With double-verification that's a UX dream. But the main problem is the concept how the app works. As opposed to other app as Uber, Bolt or any other, you place your request and are directly asked to put a bid on extra money that you are willing to pay for the ride on top of the cost calculated by the app. The drivers then may choose to take you but if you don't bid they just ignore you and NEVER take you. Important to note: the calculated price is the real usual market price! So this is not a Taxi platform but a bidding platform and when you need to really get from point A to B you can forget it unless you pay absurd amounts of money.