Item added to wishlist.
Item removed from wishlist.
1
Citizen helps you stay safe by providing instant notifications of nearby emergencies and reported incidents.
This app currently operates only in New York City. If you're outside New York, you can download the app and submit a request for us to expand to your area.
Stay Safe – Get real-time notifications when crime or fires are reported nearby so you can avoid dangerous situations.
Watch Live – Experience live video as others safely broadcast from nearby the incident.
Explore Your City – Scan a map of historical police and fire incidents in your neighborhood to understand your city better.
This app currently operates only in New York City. If you're outside New York, you can download the app and submit a request for us to expand to your area.
Stay Safe – Get real-time notifications when crime or fires are reported nearby so you can avoid dangerous situations.
Watch Live – Experience live video as others safely broadcast from nearby the incident.
Explore Your City – Scan a map of historical police and fire incidents in your neighborhood to understand your city better.
My review
Review from
Reviews
4.1
243 total
5 153
4 34
3 17
2 9
1 30
Mike Perez
A great product on iOS with awesome support. A bad product on android with horrible support. Downloaded the app at 7PM requested activation code and didn't not get it til 3AM. Tried to activate app with the code and it's invalid. Gee I wonder why. Oh the code expires in less then an HR after taking 8 to be delivered. Email devs and still haven't received a response.
Manya gulia
It didn't send the code at sign up, even after pressing the resend button.
missy kresse
Won't allow you to look at other areas. Friend of mine has a completely different version she installed 3 day ago . Mine asked for emails phone numbers and won't let me look at other areas of the city. Must be via GPS in my phone . Also wouldn't allow it in another phone I have, (Samsung from last year) claiming, "not available for this version. I suspect data mining. Uninstall
Omar Acevedo
Very useful if you're a parent and get concerned for your children. One suggestion would be to put a bit more details in the notification. Besides that I think that living in NYC this is a must have if you wanna keep clear of problems. And I like the fact that you can go live if it's something that is not life-threatening to you you can actually show what the actual problem is.
Rocco Naddeo
Updated review. They must have updated the app because its running great now. Let's you know about all the crime in your area that the regular and local newspapers dont publish.
Joe Oliver
Great concept. Execution lacking a bit. Major battery drainer. Unlike its iOS counterpart if you click on an incident you cannot zoom in or out on the detailed map. Please fix the battery usage issue ASAP!
User reviews
A great product on iOS with awesome support. A bad product on android with horrible support. Downloaded the app at 7PM requested activation code and didn't not get it til 3AM. Tried to activate app with the code and it's invalid. Gee I wonder why. Oh the code expires in less then an HR after taking 8 to be delivered. Email devs and still haven't received a response.
It didn't send the code at sign up, even after pressing the resend button.
Won't allow you to look at other areas. Friend of mine has a completely different version she installed 3 day ago . Mine asked for emails phone numbers and won't let me look at other areas of the city. Must be via GPS in my phone . Also wouldn't allow it in another phone I have, (Samsung from last year) claiming, "not available for this version. I suspect data mining. Uninstall
Sp0n Inc. May 26, 2017
Hi Missy, can you email support@citizen.com with your issues, and we'll be sure to look into how to resolve the problem? Very useful if you're a parent and get concerned for your children. One suggestion would be to put a bit more details in the notification. Besides that I think that living in NYC this is a must have if you wanna keep clear of problems. And I like the fact that you can go live if it's something that is not life-threatening to you you can actually show what the actual problem is.
Updated review. They must have updated the app because its running great now. Let's you know about all the crime in your area that the regular and local newspapers dont publish.
Great concept. Execution lacking a bit. Major battery drainer. Unlike its iOS counterpart if you click on an incident you cannot zoom in or out on the detailed map. Please fix the battery usage issue ASAP!
Sp0n Inc. May 26, 2017
Hi Joe, thanks for the feedback. If you email support@citizen.com with your specific issues and account information, we will work to address and resolve the problems you are having. Would be nice to have. Its to bad its not big enough yet. I am anxious for it to expand in all states not just one city.
Its an amazing app it lets me know on time before i go around that location.. I love it! It can safe a life.. Great👍
Definitely a data mining app that's borderline spyware. Google allows it because they themselves do the same thing.
While it is a good concept. It does not provide live feeds of police matters like advertised on their ad. This provides feeds from incidents that happened hours and even days in the past. To be effective, this app needs to provide live information to its users to help them avoid certain intersections and let them be aware of their surroundings at all times. I am not sure if it is because of lack of cooperation with the local police department, but I have tested this out in different locations throughout NYC and have noticed the time lapse between the incident and the time it is actually reported is way too far apart. It almost seems like they need to get approval of what can and cannot be released to the public before it shows up on the app, which explains the delay in incidents and the fact that certain serious crimes were not being reported on this app.
Sp0n Inc. May 31, 2017
Hi Florie, Citizen should be providing you with real-time notifications of incidents happening around you. The incident feed shows you past incidents from around NYC on top of the real-time notifications. Please email support@citizen.com if you are finding that the incident notifications nearby are not pinging your phone. Sp0n Inc. May 26, 2017
Hi Roy, we appreciate the feedback. Can you email support@citizen with your account information and mention this problem, and we will work to resolve the battery issue. tell you exactly when the crime is occuring by you there is no notification or anything
It's of my view that this technological application will enhance mode and safety of daily movements of the citizens. It's a laudable idea!!!
It is not giving me a conformation code cannot use the app please help
Sp0n Inc. May 3, 2017
Hi Cindy, sorry about that! We experienced issues with a large number of people trying to sign up at the same time last night due to a piece that ran on NBC News. We've since fixed the issue. Can you try signing up again, and email us if you have further issues? support@citizen.com Sp0n Inc. March 20, 2017
Hi Amanda,
Thanks for letting us know. There was an issue where certain parts of NYC were not able to sign-up, we have resolved this. You can update to the latest version and try again.
Thank you Confirmation codes not working not allowing me to start using the app
Sp0n Inc. May 3, 2017
Hi Danny, sorry about that! We experienced issues with a large number of people trying to sign up at the same time last night due to a piece that ran on NBC News. We've since fixed the issue. Can you try signing up again, and email us if you have further issues? support@citizen.com Sp0n Inc. May 31, 2017
Hi Carmen, can you email support@citizen.com with the details of your issue and your phone model? Thank you! Sp0n Inc. May 31, 2017
Hi Catherine, Citizen is working hard to expand the app beyond NYC. Please fill out the below link with your details to let us know where you would like Citizen to come next!
http://www.citizen.com/?utm=request-city Sp0n Inc. May 26, 2017
Hi Christine, we are working hard to expand the app beyond NYC. If you email us at support@citizen.com we can provide you with some more information about the app. I really think this app is useful why haven't they figure this out before
Love knowing why's going on where I am at, before it hits the news.
Sp0n Inc. May 31, 2017
Hi Dominique, Citizen is working hard to roll out the app beyond NYC. Please fill out the below link to let us know where you would like Citizen next: http://www.citizen.com/?utm=request-city The concept is great but unfortunately, the app only shows 4 hours ago. For a few seconds, it shoes correctly but disappears.
Impressive app so far. Works great after the last update. And thanks for the prompt reply and fix. Excellent customer service! Thank you!
Sp0n Inc. April 14, 2017
Hi Alex, we released a fix yesterday. Could you try downloading the latest app and let us know if it's fixed for you? You can also email support@citizen.com and we'll be happy to help. Doesn't let me set up. It doesn't send me a conformation code. So I can't even give a good rating.
Sp0n Inc. April 19, 2017
Hi Diedre, can you email us at support@citizen.com and we'll troubleshoot this for you? This is a pretty neat idea and decent execution. It gives you some perspective on how safe your actual neighborhood is and after seeing some patterns of where issues occur, I've learned to avoid a specific intersection. I do think there is room for improvement in the app design though. Such as the ability to easily find past events that you commented on. It's obvious that this is still in the early stages so I'm giving the devs the benefit of the doubt that it will improve over time.
Sp0n Inc. April 14, 2017
Hi Nate, thanks for the feedback. Definitely have lots of ideas in the works. If you have more feedback, shoot us a note at support@citizen.com; we'd love to hear from you. Doesn't work for Galaxy 6 phones. Crashes every 5 seconds
Sp0n Inc. April 14, 2017
Hi Nadeem, we released a fix yesterday. Could you try downloading the latest app and let us know if it's fixed for you? You can also email support@citizen.com and we'll be happy to help. Update: í take it back! This app is great! They answered me right away and fixed the problem asap! Thanks Citizen! The app used to be great but suddenly it has an error message saying to update the app but there is no update available
Sp0n Inc. April 10, 2017
Hi there Jaclyn,
We had a problem with an update that hadn't fully propagated to the Play Store yet. It has been fixed. You shouldn't have any further problems but let us know if you do. Needs to verify my number and I have to have an account ? Lol so you can tell me where emergencies happen ?..No thanks. Nice idea but should be a city service not a data mining app.
Recommendation regarding "age" of incident mark ups on map. Consider color coding. If there is assailant, if in custody. Or additional.filters or tabs.
Review deleted
What's New
The Citizen app is now available to everyone in New York City!
Additional information
Updated
June 1, 2017
Installs
50,000 - 100,000
Current Version
0.6.3
Requires Android
5.0 and up
Interactive Elements
Users Interact
Permissions
Report
Flag as inappropriate Offered By
Sp0n Inc.
