Frequent cancelations. Lame reasons. Earliest slot available only after 24 hours of booking time. Pathetic. Steep deterioration since launch.
Glitch in the app, option to apply a coupon code was coming up even though I didn't have one. An appointment which was booked for one day was told later that it was for the day after that
Horrible!! They don't even bother to inform the customer about the cancellation of the appointment...
I have been using their services for more than a year, lately the quality has been going down but the recent experience has been terrible. The beautician sent was incompetent, late by 2 hours, and has managed to injure me by rigorously scrubbing during pedicure. She had no clue about where the paraffin wax is supposed to be put for paraffin pedicure. During waxing, there were many areas that were not done properly and it was only after repeated pointing out did she redo it. What's more the solution the customer care offers is 50% refund for pedicure which is like INR 350!!! WOW!Thanks but no thanks. Stay away for them or use at your risk. Never using their services again.
Irresponsible people...Sudden cancellation giving lame excuse...Called before half an hour confirming service and suddenly challenging it...Early it used to be good but now disappointment is the only word to say...App deleted..Not going to use again
Dissapointed One hour prior to my appointment time they called up saying that they can't provide the service today.after requesting them a lot they again call up saying they do not have required products.very bad service
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