Im very dissapointed. Hailo had a much better app and system. I switched to my taxi about a week ago and since then I have tried and failed to get a taxi three times. The one time I did get a taxi it was over 20mins away?! Not acceptable. Im continuing to use the Hailo app for now but Im thinking of switching to Links or Uber instead. This shambolic app needs a lot of work. Get your act together or you will be losing a lot of customers.
Pre-booked a taxi, but the time rolled around and no taxi to be found. No confirmation, no cancellation and no way to work out what went wrong. No taxis in the local area either. Not particularly user-friendly and very disappointing, as I'm sitting on €20 credit (due to two poor experiences with Hailo / MyTaxi) that I apparently can't even use because the taxi can't be bothered showing up. Nice.
2 times now i have paid cash and the driver has also taken money from bank account, so awkward to use and no control over payment at all. Hailo layout was so much easier to use and less complicated even just by looks, wont be using this app again
Its good but i miss hailo. I also dont know if the tip services are forcefully takin from my acc or not...theres no 0 percent tip just in case the driver was or is very inefficient or rude. Other than that its okay. Good app would recommend!
It's terrible how information is shown on driver's end. He has to open additional info to see where the client is going, which is inconvenient. Then, as a start it doesn't show the exact address that was put there by me, no, it just shows the point on the map, which can be inaccurate. And drivers always call me by phone. To ask where I am, where I'm going, etc. I hate to be called by phone, just hate it. That's why I use application and not a real service with operators. Also app is not allowing me to delete old card, that was exported from hailo.
Complete garbage. Booked a taxi for a specific time. Time came and went. Driver who was supposed to come was miles away and no sign of moving. Based on other reviews I'm sure it was the app and not his fault. And you can't track your drive? What nonsense is that?? Sort it out soon guys or I'm out for good. Don't bother with your stock reply either asking me to email your support guys, you know what your problems are so go fix them. Hailo was flawless. I repeat, this is garbage.
This update contains:
• Bug fixes.
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