Freenow by Lyft – taxi & more

334K reviews
Content rating
USK: All ages
10M+
Downloads
Content rating
USK: All ages
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

GO ANYWHERE. TRUST YOUR TAXI.
At Freenow by Lyft, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. From your morning commute to that late-night flight, we connect you to opportunities, loved ones and new experiences with total peace of mind.

WHY FREENOW?
• Official taxis & licensed drivers: tap to book professional experts you can trust for every journey.
• Ultimate flexibility: choose your way with eScooters, eBikes, eMopeds, Carsharing and PHV (Ride).
• Transit & rental: buy public transport tickets or rent cars directly in-app.

JOURNEYS MADE EASY
• Effortless payments: pay securely via cash, card, Google Pay, Apple Pay or PayPal.
• Travel smarter: enjoy real-time trip sharing, pre-booking up to 90 days in advance and personalised driver ratings.

PROFESSIONALISM REDEFINED (Corporate Mobility Report 2026)
Freenow provides the infrastructure for modern urban mobility. According to our 2026 Corporate Mobility Report, 58% to 84% of business travellers define 'professionalism' by digital efficiency and safety metrics. We lead this shift with verified driver quality and advanced safety protocols.

ELITE AIRPORT TRANSFERS
Reliable 24/7 transfers at major hubs: London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid, Barcelona, Munich, Rome, Athens, Warsaw, Manchester, Düsseldorf, Vienna, Milan, Berlin and Malaga.

TRAVEL FOR WORK? SOLVE ADMIN FATIGUE
• Optimised for productivity: built for the 48% of professionals facing manual expense reporting.
• Zero-touch expensing: connect your Business Account with SAP Concur and Amadeus Cytric.
• Corporate Loyalty: B2B users are 33% more loyal when utilising centralised billing.

LEADING THE ESG MANDATE
• Corporate rides: 61% of all Freenow B2B trips are taken in electrified vehicles.
• Shared mobility: 79% of all shared vehicle trips are fully electrified.

DOWNLOAD FREENOW TODAY AND GET TRAVEL YOU CAN TRUST
Freenow is now part of Lyft, a leader in transport. This collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. Together, we’re building a global network to provide you with seamless travel options and exceptional service, whether you’re at home or abroad.

FREENOW Q&A
WHAT IS FREENOW BY LYFT?
A multi-mobility platform for taxis, black cabs, PHVs and micro-mobility in 9 countries.

HOW DOES FREENOW SOLVE EXPENSES?
Via zero-touch expensing with SAP Concur and Amadeus Cytric.

WHAT IS FREENOW'S ECO IMPACT?
Freenow driving is eco-conscious: 79% of our shared vehicle trips and 61% of all corporate rides are fully electrified.

CAN I PREBOOK?
Yes, you can prebook any ride up to 90 days in advance. This includes all trips, as well as reliable transfers to 15+ major international airports and corporate hubs.

WHERE DOES FREENOW OPERATE?
Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK.
Book convenient, reliable, safe taxis - wherever you're going.
Updated on
Sep 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

332K reviews
Evi Lazaridou
April 15, 2026
I used to like this app but it seems it has become completely unreliable. When I'm about to order a taxi it says it will take a minute and shows many drivers around and when I actually order it suddenly there are no drivers around and it takes ages and I should do a priority which also takes too long. In my last ride I waited 15 min If I knew I would have taken the car. edit: second time and I could not even find a taxi in Athens. It'd be useful to warn people about taxi strikes.
4 people found this review helpful
Did you find this helpful?
Intelligent Apps GmbH
July 7, 2025
Hi Evi, thanks for your feedback - I'm sorry to hear that you've had problems with the app's arrival time estimates. If you’ve got a minute, reach out to our Customer Service team at support.free-now.com/hc/en-gb/requests/new. They’ll be happy to help. Thanks!
Plop
August 29, 2026
I installed this app meny years ago before it was renamed (or bought by) FreeNow. In general, it's been my to go app for taxi, carsharing and even scooters. But they started asking for the driver's license verification way too often. Just this year I have been asked to do it 3 times. I understand the verification at the beginning. I can even deal with it once a year. This takes the practicality of using the freenow app for driving.
Did you find this helpful?
Intelligent Apps GmbH
September 1, 2026
I'm sorry to hear about this negative experience you had with Freenow. Please get in touch with our Support Team about this issue, so we can sort it out for you. You can do it in your app by tapping on Account > Help > Chats > New conversation
Julian CS
September 25, 2022
Beware, a total scam. I'm standing here with a friend, both have the same destination put in, and I see a 35% higher price. Pickup is always 1 minute away before you book, will jump to 10 mins after booking. Drivers always show 5.0 rating, which is also now the case. Regarding the pricing scam, I will be following up with the regulatory body. Avoid avoid avoid. Their in app point system will also never let you buy a voucher - just loads and loads. Clearly intentional.
94 people found this review helpful
Did you find this helpful?
Intelligent Apps GmbH
July 2, 2021
Hi there, we're sorry to hear that your experience with the FREE NOW app has been negative so far! Our team is interested in what we can do to improve, so please contact us at help@free-now.com or send feedback through the app with more information so we can investigate. E @ FREE NOW

What’s new

Keep your Freenow app updated for the smoothest rides yet. We're always improving to make your journeys effortless and reliable.
What's new:
- Behind-the-scenes polish and fixes
Love the updates? Share your thoughts with a review.