FREE NOW (Kapten)

201K reviews
Content rating
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About this app

FREE NOW is Europe's largest multimobility app, available in 10 European countries. Book black cabs, Rides (private hire vehicles), and TIER/Voi/Dott eScooters & eBikes all directly through the app and get there your way. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!

1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app

1. Switch to the 2-wheels tab
2. Find a TIER/Voi/Dott eScooter or eBike nearby
3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app


- The only ride-hailing app where you can choose an electric Black Cab or a Private Ride every time you take a trip! Same great service, lower environmental impact.
- Convenient prebook feature available up to 4 days in advance, making planning ahead that bit easier.
- All black cabs are wheelchair accessible for those requiring extra assistance.
- Choose a black cab with a partition screen perfect for social distancing between driver and passenger.
- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face.
- We've got a unique loyalty program, so the more you travel the more discounts you can win.
- All drivers are reminded to sanitize their vehicle after every trip.


Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREE NOW for business account.


Book a black cab or a Ride last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREE NOW pickup point within your terminal.

FREE NOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.


Black Cab: Iconic British taxi with high-quality knowledgeable drivers
EV Black cab: Electric black cab
Ride: Private hire vehicle with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs
eScooter: Book a TIER/Voi/Dott eScooter directly in the app


The FREE NOW service is available across 10 countries in over 100 European cities.


If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions.
Updated on
27 Sept 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
201K reviews
Daniel Thornton
3 September 2022
Inaccurate and buggy. Even though I have always included a destination, every single driver has called and asked where I'm trying to go. As there's a language barrier, this makes it difficult and frustrating to try to get around. Pickup location is inaccurate as well. In spite of me marking myself and my location in all other apps showing as in front of a grocery store, this app showed kept moving my location into the middle of a nearby road
16 people found this review helpful
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Sergiy Belozorov
16 August 2022
Decent app, with good drivers (though I only used it once). Cheaper than most alternatives. The car was electric, which is awesome! 😎 App glitched first time I used it. It showed that we have arrived even when we were not in the car yet. 🫤 This caused slight argument with the driver because I thought that he cancelled to get more expensive offer (it was 2am and heavily delayed train just arrived), but, after clearing things up, we were ultimately on our way and arrived quickly and safely.
5 people found this review helpful
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RaeChel DuCharme
14 June 2022
When FreeNOW can't find a driver (which is nearly always in the last 6 months or so), it kicks you out to the main app screen but DOESN'T cancel your trip, so you still have to go in and do it, even though you are seeing canceled on the trip. Insane. Charged a cancel fee because a driver eventually got around to my pickup location after I'd already got into another cab. Save yourself time, money, and hassle and use another app. GPS is also trash in this app.
76 people found this review helpful
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What's new

Make sure to update your FREE NOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

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