Good app but I preferred the Hailo App, I feel it had better options and more offers. The only problem I have is the call out charge. It was always stated if you booked a taxi on the app there is no call out charge yet on several occasions where I have booked a taxi I have been charged and then on other occasions I haven't. Other than that it's a good service.
FRAUD!!! Book trip 13.01.18 from Aroeira to Lisbon airport. For €20. At destination becaus of technical problems price was double . I was forced to pay 46.50 with promise of refund 50%. No any refund. Taxi plates 95-MM-29. DON'T USE THIS SERVICE, NEVER
It works sometimes. Uber is far more reliable but MyTaxi is an ok backup. The problem I have is the way it misleads you into thinking that cars are nearby when they so often are not. Sometimes the data is bad, but too often the app appears to be simply lying.
Awkward to order a six seater, in that it is not an intuitive step in the booking process. Also if you instantly cancel a taxi it does not register straight away, at which time a taxi may have accepted the booking. Otherwise all good
I love this app, great work. Just one thing, since the last update, somehow I ordered two taxis at once for a few times already. Even though I'm not intentionally using the option to order another taxi, it still orders two. Having to cancel the other taxi causes confusion and inconvenience both for the driver and passenger.
The app doesn't tell me the cost of the journey I want to do. How can I possibly evaluate it? I even tried the web app but it's unusable and once again it doesn't tell me the cost
We’re always working to make your mytaxi experience the best it can possibly be. This update includes improvements to the stability and reliability of the app based on your feedback. If you enjoy mytaxi, please leave us a review here.
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