Booked a taxi the night before for 8:15am the next day. Got a notification at 8:10am that morning to say that 'all of the taxis were extremely busy' and then 5 minutes later to say my 'booking was cancelled'. Obviously by this time there were no taxis available when I rang round, so ended up getting uber. Not sure at all of the point of this app?
Hailo FTW!! I wanted to prebook a taxi in Dublin for 5:40 in the morning using MyTaxi...and it's already booked up? Next available slot was 6:30...not a lot of good when I start at 6am. Seriously need to sort that out. Never had this problem with Hailo. A lot more desirable features on the Hailo app
Hailo was much better and easier to use. location for my taxi does not pick up right location and not linked into Google maps so u could see approximate price of journey like u could with hailo. Also app doesn't vibrate or make noise when driver has arrived
I like mytaxi. The problem is with Dublin taxi drivers - they are the worst in the developed world. The prebook option has just been introduced but is of no use because no drivers accept prebooks. I've been let down now many times and Hailo was only marginally better. Can't wait til regulation changes and Uber is allowed to operate.
Worst app I have ever used. Hailo was 100 times better. I highly recommend against using this app. I booked a taxi to pick me up at 5 in the morning to take me to the airport. At 510 got a notification to say pick up was cancelled and that a new driver was on the way. It said the driver would be there in 9 minutes. I waited to 530 checked the app again it said the driver was 11 minutes away. I rang the driver he told me that I had cancelled the pick up. Why would I do that I was going to miss my flight. So I went and got a taxi on the road. I told the driver what had happened to me. He told me the same thing was happening to him the day before that the app was cancelling picks up on him. He recommended never to use the app as it just does not function and that hailo was a much better app. He told me that my taxi will probably fail as they don't listen to taxi drivers.
Its unfortunate that hailo is gone because mytaxi is a joke. My prebook to work has been cancelled a few times on different occasions because it is "too busy". There was never an issue with Hailo to get a prebook. Very disappointed.
We've been listening to your feedback since launch - Trust us, we have! :)
The team have incorporated changes and improvements to the features you told us needed attention
Location: Now much quicker and due to popular demand we've introduced the 'blue dot' from Hailo
Prebook: Now live in Ireland
Performance: Bug fixes, tweaks, optimisations and other clever techy things to make your life easier
Load Screen: There's a shiny new animation when you open the app (Hhhmmm - Shiny!)
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