NTL worst ever taxi app Timing on app is never matching cab arrival time, drivers never picking if we want to use wallet money, app is not letting to add money, drivers are harsh faced. Not once, twice, I personally faced all of the above multiple times with NTL. Never ever think abt using NTL. They are still in stone Era of taxi business where there are some other excellent providers in the market.
Very bad drivers
Very worest Cabs booked through app cancelled by the drivers on their own. Promo code shows applied in app it doesn't apply. Customer care unable to sort out the complaints and call disconnected very often. No value at all.
App closing suddenly in lollipop Using Android lollipop 5.1.1. Am not able to access 'My Rides' using the app. Not able to view our manage my rides. The app is stopping suddenly when I try to access my rides. Had to call customer care again and cancel my ride. NTL seriously need to improve app experience.
There is no option to get the invoice on the website or on the app. The customercare is even worse. They are polite, but cannot get my task done. I called many times, but could not get the invoice for the travel I made. I seriously think that their internal systems are also buggy. Do you think I will again use your service?
Driver took in long route and charged more Yesterday @ 9 PM booked taxi for my relative from Adambakkam to Chennai Central. The driver went through wrong way via Tharamani, Anna university and reached Central. Total charge comes to 506 rs, usually the charge will be @ max 350. I also raised complaint with Customer care and there is no proper response. I had travelled many times in NTL and this is the first time I had such a bad experience. Usually auto drivers will be doing this and now NTL drivers also started doing such things.
* bugs solved
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