This app is Dead on Arrival. It issues the error message "cannot connect" on 1st install, and clearing the memory and reinstalling has no effect. This mirrors what appears to be thousands of other users reporting that the app is completely defunct, and has been for some time. What an (unsurprising) disappointment by the Thai Immigration Authority, especially in the middle of a worldwide pandemic.
31 people found this review helpful
Painful and frustrating. I have tried this on 2 devices, one of which is less than a month old. Registration went fine. 90 Day Reports just give "Service Error". I tried the scanning and data input option. What's worse is that I have to keep re-inputting all that information, only to keep getting the Same error message. I have tried using wireless and data connections, same result over three days.
33 people found this review helpful
The will not connect so having entered so the information requested, with no other error messages as regards incomplete or incorrect input I can't submit it. Very frustrating as now I have to use my landlord's registration service (they refuse to take responsibility for reporting and have a clause to pass on any failure fines to the tenant) for which there is a charge of course!! Very frustrating, odd complicated though to do the right thing but then to fail due to an early sorted app problem!
5 people found this review helpful