14.4K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

You can have unlimited agents and add them to unlimited sites so they could communicate with your visitors without any limitations.
Your chat history is kept forever until you delete it.

You can customize widget appearance (position, color, icon), content of widget headers, texts and forms.

Also you can:
- add welcoming messages, chat rescuers if agents are busy or other simple or advanced triggers;
- use shortcuts (canned responses) for quick answers on common questions;
- setup Pre-chat form to ask required contact details of the visitor.

In Android app you can:
- register in tawk.to, add websites and generate widget code for them;
- receive push-notifications about new visitors on your website, new chat requests and new messages from visitors or your agent colleagues;
- monitor visitors movement on your websites and initiating chat with them;
- invite agents into tawk.to, speak with them in direct messages or group chats;
- work with tickets from users, sent to your email, or create new tickets right in the app;
- view history of your chats, convert them into tickets, copy or send chats transcript via email.

No catch. No ads. No spam. It's truly free and always will be.
Updated on
Sep 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Files and docs
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

14.2K reviews
A Google user
January 31, 2020
Great app. I love it. I give it 3 stars because after the recent update, the app doesn't send sound notifications, it just vibrates. When I try to toggle the vibrate button off, it automatically turns back on. You guys should fix this bug. The app is almost useless without the sound notifications
43 people found this review helpful
Did you find this helpful?
Houston Heathen
November 20, 2020
Sometimes it works for weeks straight. Then for some reason, my app gets disconnected, or signed out or something, and I don't know it. Of course I'm being charged for the service, but my customers can't reach me. Sometimes I don't notice that has happened for days.. maybe a week. 11/20/20 edited to 3 stars. All i have to do to fix the issue is log out and back in every day. Not ideal, but it works.
56 people found this review helpful
Did you find this helpful?
Darren Kuzik
September 17, 2023
Sometimes I loose notification sounds, have to reinstall to make work. Also can't see pics. Have to download or copy link in browser. Reinstalling fixes but eventually goes back.
Did you find this helpful?
September 18, 2023
This doesn't seem right. We want to take a closer look at this for you. Please send a note to support@tawk.to so we can connect. We hope you'll reconsider the rating once we fix the issue.

What's new

* Misc stability improvements and bug fixes.