Review from Steven Jones
Seems a little buggy lately Frequent crashes and some choppy streams on S5. Worked fine until about a week ago.
Can someone please tell me why when I broadcast it doesn't work.. I simply did 2 test videos to make sure the app worked so I could use it for a project and it doesn't for me. The screen is blank and black on both videos. Video 1 nothing works video or sound and on video 2 only the sound works. This really sucks because you cannot even troubleshoot as there are no settings of any real significance and every time I try to do something I need to listen to a 30 second commercial. Ustream can you please help me assess the issue and I will be happy to adjust my rating.
Update 2017: why won't ustream keep us signed. Or at least save the email!? Also the people I follow is always unsaved. WTW. Hi I can't sign in. App won't allow users Id to be changed or email to me for verification. I forgot password. No email in my inbox to change password. It says sent but nothing in my inbox. Update: Now I have no account . I tried to make a new account. Can't even sign up for new account.
It was great a couple years ago but the updates have ruined it. I can't even login now. The password reset does not even send a verification code. I have tried to contact support before and got an unconcerned reply. Still no resolution. I was able to login on the website but not the app. Update: I can login now, no thanks to the staff because there was zero help. Now the only problem is the notification of a channel going live isn't working. The problem has to be some reason the site is not sending emails to me which caused my other problem also.
I'd give it 5 stars but for some reason it will not pull up my channels and I'm following anymore. What is going on with this? Why can't I pull up the channels that I follow? All it says now is items not found. I wish this would go back to the way it was where when I get on Ustream and click on channels and I'm falling, that they would show up but now something's going haywire and I don't know what it is can you guys please fix this? Otherwise it's great
This app is in poor quality. I constantly get signed out, I for some reason cannot log in with my username making me type out my entire email to log in which further agitates the logging out problem, the chat sometimes doesn't load at all, and if you decide to scroll up in chat and a new message is posted then the chatlog will snap back down to the new message making it impossible to keep up with an active chat. It does play streams though.
I have been a Ustream broadcaster for 4 years. During that 4 years the quality of the customer service has gone down to zero. Stay away from this app or you will become intimate with frustration as your videos will not save unpredictably and customer service is a joke
- We introduced the closed captions feature for our video player. When content creators upload a closed caption file to a recorded video or insert closed captions into a live video feed, viewers will see the Cc button in the player control bar and can select available languages.
- Small improvements and multiple bug fixes under the hood.
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