OTP Smart

5.44K reviews
Content rating
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About this app

With OTP Smart mobile application from OTP Bank Ukraine, you can use the OTP Smart remote banking service and receive the necessary information 24/7.
OTP Smart service opens a whole range of possibilities for its users:
• Make various types of transfers: between own accounts using Drag'n'Drop, within OTP Bank, within Ukraine;
• Use instant transfers 24/7 between OTP Bank card accounts;
• Open deposits, replenish and withdraw funds from savings deposits;
• Pay off collateral and unsecured loans;
• Pay bills of mobile operators;
• Monitor balances and cash flows across all your accounts and products;
• View account details, receive details and download statements;
• Configure the system by a large selection of functions.
Especially for customers who are not users of OTP Smart, we have provided a number of services that do not require authorization:
• Familiarize yourself with the functionality of the system by using the demo version;
• Find the nearest ATM or branch of OTP Bank;
• Pay your bills via photopayment;
• Receive exchange rates and perform currency exchange.
The application is multilingual and can be used in 3 languages: Ukrainian, Russian and English.
Every day we work to improve the application. If you encounter any problem, contact us at otpsmart@otpbank.com.ua.
Best regards, OTP Smart Team
Updated on
Apr 21, 2022

Data safety

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5.44K reviews
Alexey Tkachenko
January 16, 2020
When the app is working it's fairly convenient, especially drag and drop money between your savings accounts (deposits), and your debit account (cards). But it absolutely have been annoying me for about a month with constant log in problems: 1) some kind of under maintenance warning, which has never been announced beforehand, like any other bank would; 2) successful login only after several attempts, and killing the app
2 people found this review helpful
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CS Ltd
January 20, 2020
Доброго дня. Дякуємо за Ваш відгук. Ми намагаємося вдосконалювати системи та впроваджувати нові функції, якщо у Вас є побажання або ідеї як можна поліпшити додаток можете написати на пошту otpsmart@otpbank.com.ua. З повагою ОТП Банк
Yaroslav Shlapak
November 6, 2018
It's almost all I need to control my money: balance, money transfers within OTP, deposits (create, replenish, withdraw), statement history, limits configuration. All simple, all works as expected, though design is little bit messy and doesn't conform Material Design guidelines. Please add money transfer to the cards of other banks. Currently it's only possible to transfer to the account of other bank. Also when I change card limit the SMS code is not retrieved by the app automatically, have to input it manually.
3 people found this review helpful
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CS Ltd
November 6, 2018
Доброго дня. Дякуємо за Ваш відгук. Ми постійно працюємо над вдосконаленням функціоналу та дизайну мобільного додатку OTP Smart. Стосовно переказу за номером карти нами розглядається можливість впровадження даного функціоналу. З повагою, ОТП Банк
September 10, 2021
Awful user experience. Like we're still living in the 90s, internet is just born and this app was created together with the first web pages. Nothing is easy to do, everything is complicated and inconvenient.
4 people found this review helpful
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CS Ltd
September 22, 2021
Дякуємо за Ваш відгук. З якими проблемами Ви зіткнулися при використанні додатку? З повагою ОТП Банк

What's new

Added minor changes to improve app.