Privat24 – mobile bank

JSC CB PrivatBank

About this app

Download Privat24 mobile bank. Payments and money transfers, loans, utilities and mobile top-ups — all online in the app!

And also cashback, deposits and savings:
• «Pryvit» loyalty program: personalized discounts and offers just for you;
• «Envelopes» service: set and achieve your financial goals for donations, saving money and managing your own expenses;
• cashback accumulation with the «National Cashback» card;
• deposits in various currencies online: UAH, USD, EUR.

Payments and transfers in the mobile app:
• money transfers to Visa and Mastercard cards;
• mobile top-up for numbers of any Ukrainian mobile operator;
• utilities, internet services, TV, education, traffic fines, etc.;
• currency exchange online in the app;
• sending and receiving instant transfers and non-cash payments;
• SWIFT international transfers.

Managing cards and accounts:
• setting limits — for online payments and cash withdrawals;
• withdrawing and ordering cash;
• opening and reissuing a card online;
• adding a card for payments via Google Pay;
• choosing a virtual design (skin) for the card.

Loans:
• managing and changing the credit limit;
• making payments under the «Payment by parts» and «Instant installments»;
• applying for a cash loan, a mortgage, and a car loan.


Controlling and planning expenses:
• income and spending statistics with the «Analytics» service;
• auto payments: mobile top-ups, transfers to a card, utilities and other payments.

Additional services:
• purchasing train and bus tickets online;
• public transport fare payments;
• insurance (motor third-party liability insurance (MTPL), green card, health insurance, travel insurance).

Available possibilities for entrepreneurs:
• transferring funds from account of an individual entrepreneur;
• viewing the balance and statement for the account;
• sending account details to counterparties.

Join us — there's more to come!

© 2024 PrivatBank NBU license № 22 dated October 5, 2011

Ratings and reviews

Online client support still craves for the better, still that analytics that you've added recently in the app, is an undoubtedly useful thing, thank you for that.

UX of this app is just terrible. I can't get through onboarding process for nearly a week, as of now. Instructions are incomplete, video call scheduling inconvenient, error messages either unclear or misleading, even support specialist can't say for sure what should I do when I get this error in this stage of onboarding. It feels not like using a modern bank app, but rather like walking through a labyrinth with closed eyes trying to find a bank card somewhere in it.

It's ok, but the UI is overloaded and unintuitive. Also there's Ads 🤨

What's new

In this version.
1. Video chat launched to provide support in sign language. Menu "Communications" — "Sign language support".
2. Possibility of opening the first private entrepreneur's account in PrivatBank added. Menu "Services" — "Business".
3. Design of the "National Cashback" card (formerly "Cashback" Made in Ukraine" card) updated.