Card replaced by galaxy s5 Love the app. Nice and simple. Does everything it should. I scan, points get saved. Open app, use app to buy coffee. Ta da! Oh, just hard reset phone and had to reinstall app. Forgot my password so clicked the link on the app, email arrived in seconds. Copied password. App working perfectly. Coffee tomorrow then. Oh, did I forget to mention, I'm a costa a day customer (as to is the the wife)... Your coffee is by far the best... thank u.
Hit and miss at best. Excellent coffee, excellent food and great staff. Absolutely shocking app. Used to work but now does not even after two updates. Like most I cannot log in, cannot rest my password and cannot check my balance which is my sole purpose for downloading. One thing I will say iam pleased with is freeing up 18mb on my phone now I've deleted it. Cheers.
Doesn't work Since the update my account is not recognised and the forgotten password functionality does not work. Email sent to Costa as per below and no response.. Standing by my 1 star review!!! 19.11.15: formated my phone and again app does not recognise me. Forgot password functionality does not work. Email sent one week ago and no reply. Got a reply last week of November 2015 and all working well again, however today I received another password from Costa which was not requested meaning I had to login again!
I am of the age where I don't expect everything to be perfect - especially technology - but what I do expect is a reputable company such as this does at least respond to an email which I sent a week ago. That email advised them that not all my purchases were being recorded - that failure is beyond the pale of any reputable organisation. and I expected better. Should anyone from Costa read this then perhaps an apology might be printed.
Can't login Will not let me login. Requested password reset, never received an email despite trying several times. Logged in on a PC and it was fine, reset password, app still refuses to log me in. Useless. Stick to the trusty plastic card folks until Costa sort this mess out.
Useless but then got it sorted! Like most reviewers account details can't be updated and can't use app without that. Installed and uninstalled within hours! sorted out password probs on main site then reloaded and linked app no problem! Shame it didn't work when I bought my coffee yesterday. Would quite like my bonus points please I used my plastic card!
This update includes a number of small bug fixes and improvements.
Thanks for your patience as we work hard to improve your experience! If you need support please contact us at costa.co.uk/contact so we can try and help.
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