NOT WORKING PROPERLY Re-installed app as won't let me change my account details and pw...had coffee at Costa earlier, card on my phone failed to scan to add points. Uninstalled and Re-installed app..now I can't log into my account..won't accept the password that was given to me by the app...
Not a good user experience So out of all the chains I like Costa Coffee the most but am not a member. I wanted to find the address of the closest branch as a meeting point and decided to use the app to get this info. I was surprised to learn that I had to register before I could use the app and the system wouldn't register me so I ended up using Google Search to get the info I needed. Poor show Costa - if your app doesn't work fix it before releasing it to the public !
Can't log in Like many other people I cannot login using the app on my new phone. Buttons don't do anything and won't let me reset password from the app. Given up and removed it from my phone. Don't waste your time with this one.
Won't let me log in The app won't let me log in or if I create a new account won't accept it's there, it used to be fine on my phone but it has stopped now and it's just stopped iv uninstalled many times still won't work
Massive Franchise:Amateurish App Registered earlier and am advised to check out the app. Log-in issues exactly as so many have mentioned previously, and not just recently. Norton Vault saves my Log-in so it's correct, however Costa suggests otherwise. Pretend I've forgotten password and again, like many reviews I read, no email forthcoming. About to uninstall. Really poor first experience.
Useless but then got it sorted! Like most reviewers account details can't be updated and can't use app without that. Installed and uninstalled within hours! sorted out password probs on main site then reloaded and linked app no problem! Shame it didn't work when I bought my coffee yesterday. Would quite like my bonus points please I used my plastic card!
This update includes a number of small bug fixes and improvements.
Thanks for your patience as we work hard to improve your experience! If you need support please contact us at costa.co.uk/contact so we can try and help.
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