What went wrong! **FIXED WITH WHAT LOOKS LIKE A SOFTWARE UPDATE! Thanks folks!** Guys! This app was brilliant! Used it this morning at my local branch (where the team were amazing as always) but went to check my points and I'd been logged out! Now apparently I don't exist on your system meaning £5 of points has evaporated like over frothed milk. Not cool :-(
No longer works With the newest update, my costa app no longer works! Cannot log in at all. Really annoying as I have quite a few points saved up too, please can this be fixed soon! Or can I get a card sent through or something?
Doesn't always work. The app generally works but points don't always get added up. This is despite the scanner on the till giving a distinct confirmation tone and staff confirming they have been added. App has not crashed on me and seems to work flawlessly otherwise. Would be good if you could add a method in the app to load a receipt so missing points can be added later on without having to rely on the system working at the till.
Now what What is it with this poor excuse for an app. It has, all on its own, logged me out and won't recognise my password etc. Costa, you really need to fire your app developer and get someone who knows what they're doing. And I have uninstalled as my clubcard is far more reliable!!
It would b OK ... It would OK if every time Costa update the App we r not all thrown out of the App and have 2 keep trying 2 log back in with little or no joy. Really ? Other Apps seem 2 update without having keep logging back in. Tedious 2 say the least. #Sad™
Reset password? Really ? Reinstalled in November. New card etc. Points gone but app seemed to work. First time came to reuse... same old tut. Reset password?? Give me a break. Original rant frim July::: I have no idea how many times I followed the instructions to reset password... none worked. Rarely did it advise what was going on. Cheap. Not cheerful. Plastic card anyone? Is this a ploy to stop free coffees ?
• It’s now quicker and easier to register for the Costa Coffee Club
• A number of bug fixes have been made to the store locator
• The new look and feel makes it easier to navigate around the app
• To make it even easier to collect and redeem points, the QR Code now appears more conveniently on the home page
• Minor bug fixes
We are always looking to improve the app and really appreciate all of your feedback! If you need support please contact us at costa.co.uk/contact so we can try and help.
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