Linking meters to accounts still uses the old style account numbers starting with GE and ending with G for gas or E for electricity. Once that was sorted I could enter and submit readings, which worked smoothly. The torch switch doesn't work at all on my device. Not a problem as I can turn it on from settings, but it would be nice if it worked as advertised. It's also hard to tell the on position from the off position on the torch switch. One state is orange and the other is a slightly darker orange. Moot anyway as it doesn't work. And the final annoyance is that you can't exit the app using the back button. The energy is good but the app leaves a little to be desired.
This app is not up todate account numbers and meters are not recognised. Contact Good energy done it waiting for a reply so when will the app be updated? You sent the numbers so you can recognise them. Do not say they are not on your system !
The app asks for your meter number. When I entered it said it was not the one registered to my account. If it knows the one registered to my account why is it asking for it? Then spent over 20 minutes on hold to give a meter reading over the phone. Decided to change energy supplier as a result.
Doesn't recognise serial numbers
Clunky with v limited functions
Fine, apart from not able to close the app on android tablet.
This release updates the brand to the new Good Energy branding and allows the new style of account number