Linking meters to accounts still uses the old style account numbers starting with GE and ending with G for gas or E for electricity. Once that was sorted I could enter and submit readings, which worked smoothly. The torch switch doesn't work at all on my device. Not a problem as I can turn it on from settings, but it would be nice if it worked as advertised. It's also hard to tell the on position from the off position on the torch switch. One state is orange and the other is a slightly darker orange. Moot anyway as it doesn't work. And the final annoyance is that you can't exit the app using the back button. The energy is good but the app leaves a little to be desired.
Seemed to work, but good energy said they hadn't received my reading and the reading never appeared on my account online. So either the app didn't work or the reading got lost somewhere else in the system. Either way, useless, so I will have to continue trying to submit readings online (which also doesn't always work).
Two problems: there seems to be no way to exit the current version. The previous one exited just fine but this one you have to force stop. Also, it shows only one previous reading. Much more use if it showed the last 6. A very amateurish effort.
This app is not up todate account numbers and meters are not recognised. Contact Good energy done it waiting for a reply so when will the app be updated? You sent the numbers so you can recognise them. Do not say they are not on your system !
Reading submitted do not make it onto your account even though you get a massage saying submitted. The new website is much better, easier quicker and reliable. Will stick with that
Don't bother with this app it just doesn't work. Been like this for about a year now so don't expect any fix soon.
This release updates the brand to the new Good Energy branding and allows the new style of account number