LettingGuru

Belavin Limited

About this app

LettingGuru is the mobile app for clients of UK letting agencies that use the LettingGuru platform. Whether you're a tenant, landlord, buyer, contractor, inspector or vendor, this is your direct line to the agency managing your property.

WHO IT'S FOR

• Tenants — pay rent, report repairs, sign tenancy agreements, message your agent
• Landlords — see rent collection, approve maintenance quotes, manage compliance documents (Gas Safety, EICR, EPC, insurance)
• Contractors — receive job assignments, submit quotes, generate invoices in-app, track CIS deductions
• Inspectors — conduct property inspections with guided photo checklists, AR room measurement, voice-to-text notes, and instant PDF reports
• Buyers — search properties, book viewings, make offers, track your purchase progression
• Vendors — manage offers and viewings on properties you're selling, track sale progress
• Agency viewers — host in-person property viewings with attendance tracking and outcome logging

KEY FEATURES

REPAIRS & MAINTENANCE
Report issues with photos and voice notes. Track every step from report to completion. Landlords approve quotes; tenants and contractors message directly when there's an active job.

RENT & PAYMENTS
Tenants see exactly what's due and pay securely via Stripe. Real-time arrears alerts so nothing slips. Landlords get a live view of every payment.

INSPECTIONS
Field-grade inspection app with guided photo checklists per room, AR measurement, voice-to-text note-taking, and signed PDF reports auto-generated and shareable from the phone.

VIEWINGS & SALES
Buyers book viewings against the agency's available slots. Vendors confirm or decline viewing requests. Post-viewing feedback closes the loop with the agent.

DOCUMENTS
Upload tenancy agreements, certificates, ID, proof of address — PDFs and photos both supported. Everything secure, encrypted in transit and at rest.

MESSAGING
Talk to your agent directly. Strict tenant-landlord firewall keeps communications routed through the agency, except when an open maintenance ticket links a tenant to a contractor.

COMPLIANCE
Landlords track Gas Safety certificates, EICR, EPC, insurance — with expiry warnings. HMO licence tracking for multi-occupancy properties. CIS deductions calculated automatically for construction contractors.

PRIVACY & SECURITY
Built for UK GDPR. Your agency is the data controller; we're the processor. In-app data export and account deletion. Full sub-processor transparency at lettingguru.co.uk/legal/sub-processors. ICO-registered.

WHO MAKES IT

LettingGuru is built for UK letting agencies — your agency must be a LettingGuru customer for this app to be useful to you. If you'd like your agency to use LettingGuru, point them to lettingguru.co.uk.

SUPPORT

Need help? Open the app → Settings → "[e-mail]". We respond within one business day.