National Rail

Contains adsIn-app purchases
2.8
27.1K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Stay alert with National Rail for up-to-the-minute train times, fares, and journey information.
Updated on
Apr 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
25.5K reviews
Danny Perry
March 23, 2025
New version of the 'app' seems to be a big step back. It's more a PC version than an app on a phone as it opens up in Chrome. Not as user friendly as before & not comfortable to use at all. Feels messy compared to the last version. I can't check the journey I'm on because it won't allow journeys in the past. There was nothing wrong with the way it was & I hope it goes back to the previous model. Gone from a 4 star to a 1, & everyone else seems to agree. If it ain't broke, don't fix it! Awful!
49 people found this review helpful
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Mark Honeywood
February 15, 2025
This has to be the worst upgrade ever. All the useful functionality is now missing. Where are my saved stations?, why doesn't the list of journey options fit on a single screen? Why do you have to re- enter both stations during an enquiry if you change the arrive/depart option? Why is it so slow to use when you need to quickly assess your travel options? Why doesn't the interface fit on a phone screen any longer? National Rail themselves suggest using a competitors app if you don't like it.
58 people found this review helpful
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Christopher Price
March 16, 2025
Was a really good app until the recent upgrade. Now it's lost functionality, and the important things, like which trains are running at what time, are difficult to see. Fares are ambiguous (they still don't show the cost of an open return) The app is buggy too. After you've looked up one train you can no longer scroll down and have to reset the app. Update 16/03/25 - still has the same bugs and the same functionality issues. I have the latest version of the app and can't see any improvements.
90 people found this review helpful
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National Rail Enquiries
December 5, 2024
Hi Christopher, we're sorry to hear you don’t like our new app. We’ve recently made some tweaks and added new features – please check out the latest version of the app and let us know what you think. Feedback can be emailed to us at customer.relations@nationalrail.co.uk. Thanks for your feedback - NRE Team

What’s new

Introducing WhatsApp, SMS, and email alerts for delays and disruptions to train services, up to a year in advance.

Performance and app stability enhancements.