NCP

National Car Parks Ltd

About this app

The NCP app combines all the features of our two previous apps in one convenient and easy-to-use place – offering the ability to:

• Purchase and access a digital Season Ticket, giving you the ability to manage your account with ease
• Ticketless pay-as-you-go parking at 370+ car parks across the UK, offering great app-only pricing

Make sure you download the fantastic NCP app before entering one of our car parks to guarantee the best experience and great prices.

Downloading the NCP app means you can purchase a digital monthly, quarterly and annual season tickets, depending on your needs. This season ticket will then be stored in app, meaning you will never forget or lose a physical season ticket again!

Features of the NCP app include:

• The ability to pay as you go and access your season ticket, if you have one, in one place – combining two apps into one
• Extend your parking session in-app to save you having to go back to your car – you will be notified by push notifications from the app so please ensure you have enabled Push in your device settings to stay up to date
• 1 QR code for ALL of your products
• Ability to favourite sites that you regularly visit in your favourites list
• AutoPay provides fully automatic recognition and payment at selected sites via your vehicle registration number (VRN)
• Map and list view of car parks with additional features
• Buy and pay for a season ticket within the app – meaning unlimited parking within your chosen site for the length of your ticket
• Most up-to-date pricing available through the app for season tickets and great app-only prices for pay as you go
• In-app chat function, giving you a direct line to customer service
• Apple and Google Pay – coming soon!

Ratings and reviews

Generally the app works fine BUT on some car parks there aren't pay stations and if you haven't realised that, and so you haven't started a parking session but need to pay when you leave, there is no option on the app to do that, so you need to go to the NCP Pay Later web page. It would be so much better if there was a "Pay Later" option on the app instead of having to do it through a web site and add all your card and address details every time. Thanks!

Tricked by false promises. I downloaded the app and set up an account at the car park pay station because the sign promised me a cheaper rate if I paid with the app. I came to leave but there was no way to pay with my entry ticket. I was conned! Post review note -to give credit where due, the response to my review was swift and fair ftom the NCP team. I upgraded to 3 stars. Not happy, but no longer angry.

"parking made easy", yet you have to mess around downloading the app, creating an account, confirming your identity, logging in, selecting a car park, entering your reg, adding a card, approving the payment and then finally, 15 minutes later, having confirmation of parking. All whilst hoping you don't lose signal, otherwise you're unable to park there. Whatever happened to good old cash? Yours sincerely, a 27 year old.

What's new

• Flexible Business Parking: Add FBP codes without entering payment details.
• Bug Fixes & Performance Upgrades: We've improved reliability and speed behind the scenes.

Update now for a smarter and easier parking experience!