Essex & Suffolk Water
3.4star
2.77K reviews
50K+
Downloads
Everyone
info
About this app
The easy way to manage your Essex & Suffolk Water account. Use our app to
• Make payments
• Create an online account. If you already have one, you can use the same login details
• Make secure payments by card, Google Pay and Apple Pay
• Submit meter readings - scan your meter with the flash of your smartphone
• View new and old bills
• Set up a payment plan
• Change payment details
• Set up a Direct Debit
• Make payments
• Create an online account. If you already have one, you can use the same login details
• Make secure payments by card, Google Pay and Apple Pay
• Submit meter readings - scan your meter with the flash of your smartphone
• View new and old bills
• Set up a payment plan
• Change payment details
• Set up a Direct Debit
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.4
2.7K reviews
Kelly Borwick
- Flag inappropriate
October 14, 2025
dreadful to get hold off , hounding me for money when we had paid dreadful customer service never call back when they say they will, we have been trying for the last 2 months to change details on the account but nothing has been done
NWG
October 15, 2025
Hi, I'm sorry to hear of the issues you have been having. Please visit our website and complete our contact form and an advisor will investigate this for you. https://www.eswater.co.uk/help-and-support/contact-us/contact-us-form/ Thank you.
Andy Eva
- Flag inappropriate
December 5, 2025
Easy to use and you get things done quick
Nancy Aslett
- Flag inappropriate
December 2, 2025
Fast, Easy transactions.
What’s new
- Enhanced login, registration, and security features.
- Improved meter reading guidance and clearer updates on meter installation progress.
- We have also fixed some pesky bugs
- Improved meter reading guidance and clearer updates on meter installation progress.
- We have also fixed some pesky bugs
App support
phone
Phone number
+443457335566
About the developer
NORTHUMBRIAN WATER GROUP LIMITED
developeraccount@nwl.co.uk
Northumbria House Abbey Road, Pity Me
DURHAM
DH1 5FJ
United Kingdom
+44 7749 949393