love the details around currency and phone numbers. but stops loading maps and pages after a while. uninstalled and re-downloaded, used wifi and full data still nothing. *update: app doesnt list all attractions vs what the website lists, so we missed out on some attractions. Also some times not up to date, had to go to destination's officially website to find out details. Next visit with friends I will not be using this app.
Wrong position on their map (HMS Belfast for example). Useless notification and a lot of them.
The app is useful for looking up activities you get with the London Pass quicker than in the booklet. However, my 'favourite' list just showed the same 5 over again, not all the ones I favourites. Not helpful. It drained my battery a lot. It would be good if you could sort activities by time of day. For example, when it reached 5pm we wanted to know what else we could use our pass for. Turns out not a lot, but if you could sort the app by time (and get more evening activities) than would be great
App is not working. Tried to load the Mobile London Pass but is not working. It keeps saying "Please wait ... " . Sent an email but no reply back. Paid a lot of money and don't know how to fix it for using it. Worst experience with an app. Customer service 0. I had my mobile connection on so no reason to not work because of that.
Have been using it in London and have been very frustrated trying to use the favorites section, items keep disappearing then come back and multiple duplicates, the route does not work and you keep getting messages asking if you want to update to the latest app, but when you go to play store, there is no update
Slow and badly designed user interface. Sends tons of notifications that can't be opened
We have been hard at work making improvements to the London Pass App, including:
• Making it easier to sync your pass to the app
• Updating the attraction pages to make important information easier to find
• Improving navigation
• Adding support for Spanish and Italian
• Getting rid of some bugs and making some performance improvements
As always, we appreciate all your feedback. Please continue to let us know any suggestions by emailing us at firstname.lastname@example.org
Visitors can easily find main tourist Attraction Places, Pagodas in Myanmar.