Agree with the others.... used to work but appalling now and very frustrating! Seriously guys ditch the rubbish on the app and just make certain it can do the one thing it needs to - order a pizza!! The visa speediplay doesn't even work - it passes the non -discounted price through... fundamentally broken.
Frustratingly Awful. Personally I have done nothing but WRESTLE with this app to try and place a delivery order. This process took around half an hour. Constant and frequent crashes make trawling through the final confirmation screens again and again AND AGAIN an utter rage-inducing nightmare, entering information over and over. The App (and/or the website) is simply not optimised for all platforms and bound to be causing anger across the board. Very bad show. The Dominos app is far superior.
This used to be good. It's now just so frustrating to use I'll be removing it after this order. For starters I've lost all my loyalty points. The only way to Pay for your order is to use speedy payawith a pay pal account. Every other way of entering payment details, even entering PayPal log ins not using the speedy pay option, is set to not allow any entry to the field... even pasting it in doesn't work. The device recognises what it need to do, it is the app that has not been set up correctly by the developers. No pizza is worth this much hassle.
Your expiring reward points is totally unfair to customers. It's nothing but Britishly Cheating! Rubber Pizzas, Ridiculous Pricing, Cheating Rewards System, Frozen Chicken in Pizzas,,,,... We know you will never take any action to truly satisfy your customers until you see them going elsewhere. For that reason, I rarely order from Papa Johns.
One of the most frustrating apps I have ever used. Won't let me type anything into any of the boxes, but will allow me to paste. After spending 10 minutes copy and pasting my info into the visa payment part, it decided to delete everything I pasted and told me I didn't type in anything so I just gave up. Will be going to Dominos from now on!
UPDATE: Found a new issue today. Not only is it still not letting me put my password in but on the rare occasion i can get on, it won't let me redeem my points. Tried to order a 1.5L drink with my points, it comes up correctly discounted in my basket but then i was charged at checkout. And it was downgraded to a 600ml bottle. Awesome work. ORIGINAL: Tells me to enter my password for security but won't let me select the box to type it in. Tried going all the way out and logging in from scratch only to have the same problem. Always something wrong with this app, utter rubbish.
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