Patient Access

Egton Medical Information Systems Ltd

About this app

Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy services.

NEW: You can now create a Patient Access account without linking to your UK GP practice and enjoy the following features:

• If you’re feeling under the weather, search for symptoms and find patient information articles
• Self-refer to NHS services such as talking therapies, sexual health, antenatal care and drug and alcohol addiction services
• Choose from over 30 services provided by your local community pharmacy and book in the app
• Book face-to-face and video appointments for a range of other healthcare services including physiotherapy and counselling
• Access and read medical advice and healthy living tips from the experts
• Sign in quickly, easily and securely with Touch or Face ID
• Swiftly check if you can link to your GP

If you are able to link your Patient Access account to your GP practice, you can also get access to the following features where they are made available by your practice:

• Book face-to-face or remote online appointments with your GP, nurse or clinician at a time that suits you
• Request repeat prescriptions online, with convenient delivery to your preferred pharmacy
• View your medical record, including test results, allergies and immunisations
• Securely share your medical record with healthcare professionals of your choosing, without the need to contact your practice
• Look after your loved ones and act on their behalf to book appointments and repeat prescriptions
• Message your GP directly from within Patient Access at home or on the move
• Where your practice has enabled it, book a remote video consultation with your GP, nurse or clinician

You must be a registered patient at a participating practice to use the GP-linked features in Patient Access.

Ratings and reviews

it used to be easy, now they send you a six digit text for security, it was perfect for a while. Now, I only get the text every now and again, I have a very strong phone signal, being a very busy full time carer, I don't have the time for all of this mucking around, it's quicker to take the prescription down to the doctors, this system is too unreliable

Since the recent update, I can no longer log in to my account. It signs me out automatically. Then the screen freezes. I have uninstalled the app, rebooted my phone, then reinstalled the app again, and it is still having the same problems. There is clearly a bug in the app. I know of several other people using this app that has the same issues

This app started brightly, could book appointments and order meds and see all appointments booked. BUT for the last 3 months it no longer works, cant book appointments, and if i get an appointment it never shows up on app. Ordering meds keep disappearing, ive cleared cache and uninstall and reinstall, but it is a waste of time now. And the support are just saying its not the app its the drs surgery fault.

What’s new

This release includes following updates.
1. Content-specific widgets are no longer available or supported.
2. Technical Upgrades.