
Charles Selvidge
It works...ish. It's your classic single page app, and with all of the problems that entails. Constant timeouts, video stream drop outs, authentication issues, and some buttons do not work unless the page is "refreshed". Just like the desktop page, it is consistently inconsistent. Overall, when it works it is halfway decent. Most functionality for admin work is locked behind the "desktop layout" toggle, but once you enable that, good luck turning it back off.

Brian Hersom
When it works, it's great for what it does. Logging in is always iffy even with the latest update I'll get a site cannot be reached for unknown reason errors. I would like to see the ability to set a custom day from the app as every time we are closed for snow or have late starts I have to dig a computer out remote in just to set this. It lets me adjust the time zones but not apply a custom day which is just strange to me.
2 people found this review helpful
Paxton Access
5 January 2024
Hi Brian, thank you for taking the time to give us your feedback. We'll share your suggestion for the Paxton Connect app with our Development team for consideration. To enable us to get a better understanding of your requirements and assist further, please contact us on 01273 811011 or support@paxton.co.uk.

Mindy Colvin
WHEN this app works, it's awesome. Unfortunately, "working" has become the exception, not the rule. I've uninstalled/reinstalled multiple times, restarted my device, done all the usual tricks - it tells me I have an invalid username or password, but I know that's not correct, because it's the same information I use to login on the computer. Excessively frustrating.
7 people found this review helpful
Paxton Access
27 September 2021
Thank you for your feedback. We have released an update that will resolve what you’ve been experiencing. Please download the latest version to ensure the best possible user experience. If you have any further questions, please get in touch with our Support team: +44 (0)1273811011 - support@paxton.co.uk.