Paxton Key

3.3
255 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Paxton Key app allows system users to make use of their smartphone or smartwatch in place of electronic tokens or traditional keys with a Paxton10 system. These are called smart credentials and are completely free with Paxton10.

Please note, this app is compatible with Paxton10 V3.3 and newer only.

Utilising the built-in Bluetooth® wireless technology in Paxton10 readers, your smart device can securely communicate with the Paxton10 system to grant or deny access through any Paxton10 door.

When presented to a wall mounted reader, the Paxton Key app enables you to gain access to a Paxton10 controlled building or car park without a physical token. The 'virtual keys' can be sent to users prior to visiting a building, streamlining administration and allowing convenient access.

Paxton Key also enables the user to carry out predefined building management functionality, such as setting the intruder alarm.

Paxton Key works on Wear OS allowing you to use your smartwatch to gain entry to your access controlled doors. Includes a Wear OS complication for instant access from your watch face.

About Paxton10:

Combining next generation access control and video management on one user-friendly, online interface means you can manage the security of your site easily.

Once access control and video management has been installed you can manage who has access to your building and when, from the same software that provides video footage of what happens on site.

All doors on the system will lock automatically and will only open when an authorised access token is presented. Should a forced entry attempt be made, the surveillance cameras will capture the event and alert the system administrator.

This app directly supersedes the Paxton Key v1 app (discontinued 30th November 2022)
Updated on
Sep 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.3
246 reviews
Adam Patrick
September 9, 2025
Works well for me, tool some time to dial in the best settings for the enviroment. Found with blueooth being used in tap or far field it can cause issues if you have verification on, as its trying to verify against someone else in the area. Also if using code with far bluetooth or tap its unclear whos code its wanting. So for us we use token and code which works well.
Did you find this helpful?
Paxton Access
September 9, 2025
Hi Adam, thank you for taking the time to review. We're glad you are enjoying the app!
Max Henriques
May 31, 2022
It doesn't work sometimes. I have to try few attempts before the door unlocks and sometimes it doesn't work at all and I have to called someone to open the door. Sometimes closing and opening the app or wait few minutes does the trick. The problem is: not everyone can wait few minutes when they are waiting you at work! Overall, I really hate the system.
24 people found this review helpful
Did you find this helpful?
Paxton Access
June 1, 2022
Hi Max, we're sorry to hear the app is not working as you'd expect. We’d like to better understand what might be causing the unexpected behaviour you’re experiencing. Please can you contact our Support team on +44 (0)1273811011 or email support@paxton.co.uk and they will help you find a solution.
Greg Woods
December 12, 2025
the only way they could make the onscreen hexadecimal keyboard more user unfriendly would be if the key positions randomised after each press!
Did you find this helpful?
Paxton Access
December 16, 2025
Hi Greg, thank you taking the time to provide feedback. The smartphone credential registration codes use a specific range of numbers and letters; so to try & help our users we provide a keyboard that only includes relevant values to select from. Obviously it's not been very helpful in this instance! We'll take your feedback on board for future :)

App support

Phone number
+441273811011
About the developer
PAXTON ACCESS LIMITED
support@paxton-access.co.uk
Paxton House Home Farm Business Centre, Home Farm Road BRIGHTON BN1 9HU United Kingdom
+44 1273 811011

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