On reading the 'subtle' sun newspaper ad stating that it delivers to zone 1 and 2 in London. I find it dosen't deliver to my postcode and i'm in zone 2 😕...??
Great app. Clean interface. Easy to use.
Missing item. Impossible to find out what is actually happening. No receipt in bag. What a mess. Will not be using again as such bad communication and service.
At first chopchop was great but! There has been a certain laxity for a few months. Incorrect items delivered, no receipts in the delivery, open packages and awful customee service. I stopped using it after i has a small shampoo bottle delivered and charged at the same price as the large conditioner i had ordered and when i called to have them come and exchange it they just said theyd refund me the difference. A code for next time free delivery was offered (which is highly unhelpful considering i used chopchop as i needed it right then and using that code for just 1 item is ridiculous) and when i did actually try to use the code - it didnt work! Now my friend has decided to order from them against my advice and not only did they not deliver the correct items (2 items incorrect and 1 item missing) one of the items was opened which is understandably worrying. He asked for them to bring back the pizza and the right products but they will only deliver the pizza. Now we're back to customer services who will 'see what they can do' and call him back. A service that could do really well is being hindered by absolute apathy. So now i've convinced another household that regularly used chop chop to give them a pass. Will give Tesco a try.
I believe that as there is a delivery fee to pay, the items should have exactly the same price as in-store. At least you should state it clearly, otherwise I might think that this is just a way to camouflage a surcharge.
Great service! Bailed me out when I ran out of food and drinks during a BBQ!
Minor enhancements 🛠
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