Santander Mobile Banking

132K reviews
Content rating
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About this app

What’s new
Change your Mastercard contactless limit in Chat. Manage your Open Banking connections with third-party providers.

Use Fingerprint or your Security Number to quickly access your accounts, including your mortgage. You can pay your bills, friends and mobile contacts with ease.

Business customer? Download our ‘Santander Mobile Business Banking’ app.

Manage your accounts
• Go paper-free and manage your settings.
• View your statements and documents.
• Use our 24/7 ‘Chat’ service to ask your banking questions.
• Check pending transactions for your current account and credit card.
• Arrange mortgage overpayments or change to a new deal with us.
• Report your credit or debit card as lost, stolen or damaged.
• Freeze your Mastercard debit or credit card.
• View your card PIN.
• Set up ‘Quick Balance’ on your device’s home screen to see your chosen account balance.

Quick, easy payments
• Pay a Santander credit card using your current account.
• Make secure, fast payments.
• Pay someone using just their mobile phone number through Paym.
• Manage your Direct Debits and standing orders.
• Use Fingerprint or your Security Number to authorise online transactions, and consents with third party providers.

Your money, your way
• Sign up to My Money Manager for insights and tips about your money.
• Get cashback at top retailers with Retailer Offers.
• Change your auto log off settings.

Before you start
We’ll send a One Time Passcode to the mobile number that’s registered to your account.

Once that’s done, it takes just a few minutes to get started.
1. Open the app and enter your Online Banking log on details.
2. We’ll send you a One Time Passcode (OTP) by text message.
3. Enter the code into the app to register your device.
4. We’ll ask if you want to set up Touch ID or Face ID to log on.

And that’s it, you’re in. Allow ‘push notifications’ to get messages from us straight to your home screen.

Never share a One Time Passcode (OTP) with another person. Not even a Santander employee.
Never download software or let anyone log on to your computer or devices remotely following or during a cold call.
Never enter your Online Banking details after clicking on a link in an email or text message.

When you install Santander Mobile Banking, you may be asked to let it access information or use your device’s features. This is so that some of the app’s features can run properly (almost all Android apps do this). Android own the names of permissions and Santander will only use them to enhance your experience when using the app. You can find a list of the app’s permissions in your phone’s Applications Manager, or by visiting Google Play and clicking ‘Installed’.

All interest and Retailer Offer rates within our Play Store images are for visual purposes only and may not be indicative of our actual rates.
(English language only)
Santander Mobile Banking will not run on devices that have been rooted. Please make sure you have the latest Android software on your phone so that our app runs smoothly. Your device will need to be running Android version 7.0 (Nougat) or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Android and Google Play are trademarks of Google Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website Santander and the flame logo are registered trademarks.
Updated on
Jun 27, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
132K reviews
Alan Shilling
August 9, 2022
Works well, does what I want it to do. Reasonably intuitive interface. However, it is really irritating to be told that certain functions require logging in to online banking. What's the point of a specific App if it can't do what can be done through a web browser? Also, having recently suffered (for the second time) a payment which mysteriously disappeared, could you please add a notification option for a payment being made.
5 people found this review helpful
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Santander UK plc
August 9, 2022
Thank you for your feedback Alan. We're pleased to know the app works well and we very much appreciate your suggestions on how we can improve, as we always strive to do better! ^ES
Glazed Gambit
August 14, 2022
The app punishes you for using it. What I mean by this is the more people you send money too the harder it is to use the app. There is no search feature for finding people out of your saved payees or recent/favourite people to send money too so you are constantly scrolling in this unordered mess of contacts. You also can't delete saved payees so if someone gets a new bank account you have to guess which one is correct to send money too.
5 people found this review helpful
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Santander UK plc
August 15, 2022
Hi there, sorry to hear you feel this way. To delete a payee via the app, please log in, click on your current account, click the 3 dots at the top right of the screen, then 'manage payees'. You can then tap on the payee you wish to remove, then press 'delete'. ^EC
Bw A
July 31, 2022
Update: seems to be running better, and much easier. Older: Although, I have not completed the online banking process yet, it always seems to be running in the background and wasting CPU and battery for no reason. Even after stopping it, it restarts after a while. I hope there are plans to address this flaw in a future version.
24 people found this review helpful
Did you find this helpful?
Santander UK plc
August 1, 2022
Thank you for your updated review and for your feedback! ^ES

What's new

This update contains bug fixes and enhancements.