Santander Mobile Banking

Santander UK plc

About this app

Not a Santander customer already? Well hi there! 👋 Come on in and make yourself at home. Simply download the App and we’ll guide you through an application to join us*

Already a customer? Nice one! You can get started by using your usual log on details (Don’t already have log on details? Visit santander.co.uk to register – it’s quick & easy)

Now, we’re pretty proud of our App and we’ve got good reason to be - it’s award winning*🥇 Not only that, but it’s secure, fast and you can use it anywhere, anytime, which is great if you’re bit of a night owl.

Here’s the basic lowdown on what you can do:
• check your balance and statements. We know, it’s a pretty scary task to do after a big night out
• not sure if you’ve already paid for something? Search transactions will let you find out instantly
• transfer money between your Santander accounts. Perfect if you want to put some spare cash away for a rainy day, or save for that new car
• send money to other people. Which is great if you’re splitting the bill
• check your Direct Debits and standing orders
• control your card, ‘freeze’ it in those moments where you’re sure your cards somewhere in the house, just not sure where
• pay in cheques, up to £5k a day
• we’ve got some handy features like My Money Manager and My Home Manager. Let’s just say it’ll make things a lot more ‘insightful’
• thanks to biometrics, payment authorisation and discreet mode you can rest easy knowing you’re banking securely.

But you can do so much more too!
Head on over to the “Products & Offers” section in our app to find out more. We can help you get to where you want to be 🤝❤️
That’s enough reading for now, let’s get stuck in. Tap “Download” and see for yourself.

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We know, the small print can be kind of boring. But it’s important too. So, here it is…

(* 1) Applications are subject to status, eligibility, and credit scoring
(* 2) Our app won an award - Best Digital Financial Inclusion Initiative 2024 at the Global Retail Banking Innovation Awards

For full details of our product range, key facts documents and terms & conditions, visit www.santander.co.uk

Remember:
• Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
• Santander will never call to ask to log on to your mobile device or computer, or ask you to download any type of software


Always manage your push notifications in our Mobile Banking App and turn push notifications off in our app on any old devices you’re no longer using to make sure you don’t miss important notifications.

Interest rates within our Play Store images are for visual purposes and may not be the latest rates. This app is available in English language only.

Santander Mobile Banking will not run on devices that have been rooted.

Please make sure you have the latest Android software on your phone so that our app runs smoothly. Your device will need to be running Android version 8 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Android and Google Play are trademarks of Google Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone [phone]. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.

Ratings and reviews

The old app was better, IMO. This one feels clunky and unnecessary clicking between screens to see what you used to see on one page. Also, the cheque scanning function is broken. If your fist attempt at scanning fails and you try to do it again, you get hit with a message that says something like "that didn't work." Options are "cancel or retry." Retry option puts you in a "that didn't work" loop. You have to exit the app and log in again to try and scan the cheque again. You can do better.

As many of the other comments on here, too much white space & unnecessary icons/animations, too little actual information. That said, it seems to do what i use it for without any issues. My main gripe, and this may seem like a very pedantic comment, but when opening the app you get a screen to input your 5 digit security number, but are unable to do so until after you have clicked/pressed on the very small 1st box of 5 (not the 2nd, not anywhere around it). Auto selection of box 1 I beg you :)

I can't get into it. It requires password, passcode, then photo of passport, then NFC scan of passport chip, then selfie to back it all up. Of course, it doesn't tell you what you're going to need at the outset, so you start with the codes then have to go back to the beginning when you find out you need your passport. Then you have to hold your passport down while you photograph it and the "smart" assistant rejects it 3 times. Finally, you need a selfie. That's when it crashes. Every time. Argh!

What’s new

It's almost time for the new term and your Santander app is here to help get your money ready in time.

We've been working hard on making improvements, in this version we've sorted out some bugs.

Here's a joke from us: how do the bees travel to school? … on the school buzz!