Personal Banking

We’re launching an update to our Personal Banking app, which will become available to customers gradually over the next few weeks. If you can’t download it yet, keep checking back - it will be available soon.

Log on quickly and securely with Fingerprint to access your Santander accounts in one place. Pay your bills, your friends and your mobile contacts quickly and easily. Mobile banking made simple with Santander.

You can:
• log on with Fingerprint
• see your running account balances and 7 years’ worth of transactions
• move money between your Santander accounts, or pay somebody else
• pay somebody using just their mobile phone number through Paym
• view the interest rate on your savings accounts and bonds to make sure you’re getting the best from your money
• see information about your ISA, including your interest rate and your remaining tax-free allowance
• view and cancel your Direct Debits
• set up, view and delete standing orders
• get alerts when you’re nearing your credit card limit to help you effectively manage your account and avoid fees
• view alerts
• choose your Retailer Offers and get cashback at top retailers, just by spending on your Santander credit or debit card
• be confident your details are secure - we’ll automatically log you off when you send the app to the background

Before you start

You’ll need to make sure that we know your current UK mobile number, so that we can send you One Time Passcodes. Once that’s done, it takes just a few minutes to get started with Mobile Banking.

• open the app and enter your Online Banking log on details
• we’ll send you a One Time Passcode (OTP) by text message
• enter the code into the app and we’ll register your device
• we’ll then ask if you want to set up fingerprint to log on.

If you’re having trouble logging on, you may need to reset your log on details. Visit Santander Online Banking and click ‘Forgotten your log on details?’ or call us on 0800 9 123 123.

Important information

• Never share a One Time Passcode (OTP) with another person. Not even a Santander employee.
• Never download software or let anyone log on to your computer or devices remotely following or during a cold call.
• Never enter your Online Banking details after clicking on a link in an email or text message.

When you install Santander Personal Banking, you may be asked to let it access information or use your device’s features. This is so that some of the app’s features can run properly (almost all Android apps do this). Android own the names of permissions and Santander will only use them to enhance your experience when using the app. You can find a list of the app’s permissions in your phone’s Applications Manager, or by visiting Google Play and clicking ‘Installed’.

All interest and Retailer Offer rates within our app store images are for visual purposes only and may not be indicative of our actual rates.

(English language only)

Please make sure you have the latest Android software on your phone so that our app runs smoothly. Your device will need to be running Android version 4.4 (KitKat) or above in order to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Android and Google Play are trademarks of Google Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website Santander and the flame logo are registered trademarks.
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What's New

Welcome to Santander’s new and improved Mobile Banking app. Now it’s easier than ever to manage your money on the move with clearer navigation, updated features and enhanced security to keep you and your finances safe.

In this update we have fixed a bug that was preventing Fingerprint being enabled on the Samsung Galaxy Note 8.
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Additional Information

February 14, 2018
Current Version
4.0.1 (23)
Requires Android
4.4 and up
Content Rating
Offered By
Santander UK plc
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