Getting worse A very good app which has improved by adding more options and features in recent update. However,since the recent update, the APP IS SOOOOO SLOW! It takes ages to even do a quick transfer between my own Santander accounts. Every time I click on an option like transfer funds, the loading screen to bring up my accounts takes forever. PLEASE FIX. UPDATE: 18/01/17. Seems like the app is getting even slower. Still have the same issue of a wait of more than a minute when I select transfer funds. PLEASE FIX Thanks
Pretty shallow featured app that seems to use security as an excuse for unnecessary and bad UX decisions. The most obvious one is that it will pull you out of whatever you're doing to make sure you know you're logged out. Just log me out. If you use Santander there's obviously no choice though. Looking forward to the big banks catching up and making APIs available like Monzo.
Before the update all was working fine. So has now exponentially slowed down. Getting from one page to another could almost take up a minute or 2 wasting my time. Pretty much seeing "loading" constantly.
This app does everything I need it to do, I am very pleased with it. Also, it doesn't automatically log me out every 3 minutes as some on here claim it does.
Since the app has been updated I am constantly receiving errors and each page when loading is too slow for the app to have any functionality.
Please can't you add a simple way of ordering a new debit card via the app. Use this app all the time & think it simple and quick.
If you’re new to our Mobile Banking app, take a look at our tutorial showing you the new functions and how to make the most of them.
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