Yey your update fixed most my connect problems I had bugs a few days ago you released an update and its running smoothly now. Outdoor temp is working again my connect is working again so am impressed within days you have fixed bugs in the app. Now all i need for you to get 5star is for you to move my connect account currently on an old closed account to my active elec and gas account. So i dont have to log into 2 seperate accounts to manage my energy and connect console
Does not work Allows you to log in to the app and apply for expensive boiler care but does not allow a user to use the "connect" facility to enable them to connect with their smart meeter/boiler control. Similarly internal temperature cannot be accessed as "connect" is constantly unavailable.
Regret buying it. Over a year old now, and still getting poor features. Would be nice to have a frost feature and different temperatures at different times. Very limited compared to nest or HIVE.
Can't log in! Dreadful. Unable to log in despite resetting my password. A waste of time. Still doesn't work despite update!
Waste of time Can't seem to log in. Have tried resetting my password a number of times. Same uname and password works online but not on app. Been going on for 2 months..
Absolute joke App doesn't work or connect to the box and im paying for the service?! Being fobbed off when calling for help also.
Got a SMART meter installed by ScottishPower? Good news, we are starting you on your Healthy Home journey. Find out how much energy you are using, how much it is costing you, and find ways to be more energy efficient.
You can now also reset your password in the app and view messages on your account.
+ Minor bug fixes
Make your life simple and manage your energy on your mobile anywhere, anytime
My energy live is in trial stage and requires additional hardware to function.