When it works, this app is great. Unfortunately, it rarely works! More often than not, it cannot connect to the hub to control heating. Utterly useless for me as a consumer, as this was the prime reason for my having it in the first place. I thought it would be handy for controlling my central heating when I am not at home. It isn't!
I'm a bit shocked at the amount of negative feedback to be honest because I find it perfect..... You can check bills, check usage, give meter readings and request callback..... I have no idea what's expected on here but for me personally, it's so much easier on this than to actually call company...... Well done for such a good app... Really easy to use
Can't submit meter readings. Customer sevices advised re-install app, still doesn't work, useless app, uselesd sevice.
Bought this to control heating whilst I am out. However will rarely connect until I uninstall and then reinstall app! Did notice when I pressed boiler maintenance contract information it went through straight away. Will be looking for refund as I have had enough. Hope Scottish Power read these reviews as they should be ashamed of themselves.
I'm on an online tariff..difficult to pay bills when the app doesn't even work and im on the phone for 40 monutes before i can even get through to someone. Only joined December and I'm so dissappointed with the service. Was told I would be saving over £100 against British gas and I'm actually paying more.
Only installed it to provide photographs of defective meter. After 20 tries on separate devices all failed on submission.
Minor bug fixes.