Useless This app constantly crashes when submitting meter readings; only lets me submit readings for my gas meter despite a dual fuel account; never shows my account as it says I haven't submitted and readings. Sort it out or remove it from the app store! When I signed up with Scottish Power this year I was told this was an award winning app. Exactly what on earth did this win an award for or was the sales person lying?!
Worthless My latest account details don't show up. Front page shows 3 old closed accounts and my latest dual fuel account isn't selectable. Broken.
What went wrong after update? Now tells me I have no Internet connection when all other apps work.
Good app Lets me do everything I need, entering readings, checking bills, even managed to change my tariff in a few seconds in a coffee shop.
Poor descriptions for any errors Contacting via the app is poor..It never tells you that text isn't allowed to have capital letters. You have to guess the error message meanings. Ive no idea if they have received my message or not. Thought a company this size would have nailed an app. I was wrong. Not a good start for a new customer.
Doesn't work!! Only shows the closed accounts for the 2 previous addresses and not my current address
Minor bug fixes.
Make your life simple and manage your energy on your mobile anywhere, anytime
My energy live is in trial stage and requires additional hardware to function.