Unresponsive customer service I'm trying to get 7digital's attention. Their platform failed and as a result I double purchased some items. I wanted a refund for those items. The problem is that despite an automated email that says they will respond in 2 business days, 9 business days later (and counting) I have yet to get even an acknowledgement that my message has been seen by a human. Needless to say, I will never use this platform again, but I want my refund just for the principle of it! 7digital will you ever respond to customers?
7-Digital Have told me too many times now that tracks I have bought are no longer available, which apart from the rank dishonesty of selling stuff they evidently don't even own in the first place, defeats the whole object of online music purchases. Customer service in response to my complaints about this is virtually non-existent. Surprising that they've survived to even now on the back of all this, but not for much longer I would guess.
Pretty good but not great For the most part the app is ok, the web version of the site is better for purchasing and browsing imo. The music player is basic but works.
Honestly it's easy to use buttt you have to pay and it doesn't want to save to the phone so there's literally no point to getting this app-.-
Unresponsive customer service. I've paid for 3 downloads I could never download......over six months ago. I don't recommend this service. Most of what I've previously purchased can't be downloaded anymore.
😧😡 There is no new songs rubbish
• Fixes for an album art download issue as well as a few UI bugs and crashes.
• A change to show the most recent items in your wish list first
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