Uninstalling - even if I type in Justin Bieber or Queen it does not find anything. Emailed support & was promised a response within 2 days, nearly a week later 7Digital haven't even bothered to respond. Was great, now Abysmal. Good bye forever guys, go and get a proper job
Niko poa kidisyghin
NEVER MIND THE APP - APPALLING CUSTOMER SERVICE I purchased an album through 7digital and the tracks could not be downloaded - "file not found". Apparently this is common enough as the help section claims the company will be happy to help in these instances. It has now been a week since my first email to7digital regarding the track I have paid for and can not download. I have had no response after 5 email attempts. Any kind of generic response would be nice at this point - "we're looking into it" or something. Nothing though - absolutely appalling customer service, by far the worst from any online company I have ever experienced. So, if you don't mind paying for items you never receive and then being ignored when you ask for the product or refund go ahead and try this miserable service. I would suggest however that you stay far, far away from these thieves.
The app is awful. The support is worse. Most of what I search is not found on the app but available on the full site...thus making the app pointless. Good luck getting support for a problem....they simply don't respond. They also remove songs and albums from your library after you already paid for them! I am pretty sure that once I have paid for a CD, the store can't come and remove it from my collection. My advice is to use a different music service.
I like to use 7Digital to buy music in FLAC and MP3 and for that I use their site and it's pretty nice. But the app, while it does have some useful features, is a buggy mess. Updating "My music" hangs, downloading tracks hang, I can't browse music while downloading. Basically it's useless for what I use it for, which is to get music I buy onto my device. If you want to synch your music I recommend just downloading from the web and synch manually, it's a lot faster than using the app. The downloads are so slow that you wonder whether the download server is hosted on a Pentium in somebody's basement, either that or 7Digital has some serious infrastructure problems. Or maybe they just don't want us to use their app...
I'm a strong believer when you pay for Music it should always be available to download as many times as you wish. Some songs I bought are no longer available but after speaking to customer service they kindly let me have two other albums for free. But I would do away with device limit as I format my phone every couple of months or change it and my tablet as I'm a bit of a techy.
A maintenance update with minor bug fixes
Fashion design with Equalizer, Search and Audio Visualizer. 5,000,000+ downloads