Came up with payment error on drivers dash. Both driver and office when I rang said my banks fault and demanded cash. I stood my ground and made them take my card payment over the phone. It cleared. Sort your system out and don't blame your customers! Fuming!!
Tried installing but failed after card registration. Three further attempts now uninstalling. Shame as would be useful paying for others rides rather than having to go out and wait to meet taxi. Amber Cars good this app not
Never tip driver using App. They will tell you why! Service quite good though. Operator messes-up they always blame the driver or you, laudable company.
Absolute shambles! Drivers are just plain thick, they won't use the Satnavs that are right infront of them, but will have you pointing out directions and still missing them! They can never find the pickup point, even though you put everything they need to know in the notes and gave them the correct post code. They never turn up on time, "Get your taxi in 3 minutes", the morons sit in the same spot for 10 minutes before even moving. The only good thing about this is, the fact you can pay straight from your card. Avoid like the plague.
Worst service ever.. do not use it.. when busy they won't even bother to answer the phone.. I have been using this for long time but time to switch I guess.. Worst customer service ever.. DO NOT USE this it imo..
Downloaded it, added my card details and got charged £1.01 for absolutely no reason, I also didn't read anywhere about this charge or I wouldn't have bothered. There was also a 60 min wait for a car. No thanks, I'll stick with uber
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