4.8
267 reviews
Content rating
PEGI 3
10K+
Downloads
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About this app

Already got a Tom insurance policy? Nice one. Use the Tom app to view/manage it and download your important policy docs. It’s also the easiest and quickest way to get in touch with the Tom team if you need to.

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Here’s how it works:

CREATE ACCOUNT & LOG IN
Create an account using the email address you provided when taking out the policy. Once your account is created, log in any time to manage your policy or get in touch.

VIEW & MANAGE YOUR POLICY
The Tom app is the best place to view your policy details. If you spot anything that needs changing or have any questions about your cover, you can get in touch via the app to let us know.

DOWNLOAD YOUR DOCUMENTS
We’ll always store your policy documents in the app, but don’t forget to download them for your own safekeeping too – and make sure you let your loved ones know where they are!

GET HELP ANYTIME
The Tom app is the easiest way to get in touch with us if you need to. Whether it’s to update your details, change your payment plan, or make a claim – our team is on hand to help 7 days a week.

THE LEGAL BIT
Tom.co.uk is a registered trading name of Candid Insurance Services Ltd. Candid Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under number 603273. You can check our details on register.fca.org.uk.
Updated on
Oct 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
266 reviews
Ciaran Dudley
May 2, 2023
This app is the biggest waste of time ever, hasn't allowed me to log in to view my policy documents since the first time I downloaded it. Waste of time and don't bother downloading.
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Candid Insurance Services Ltd
July 12, 2023
Hi Ciaran, I'm really sorry to hear you are having issues accessing the app. If you are still experiencing this problem, could you reach out to our support team on 0808 175 2244 and they will be able to help get this resolved for you.
Pete Weatherstone (Lightningpete)
June 25, 2024
Straight forward. No bull. Quickly access policies and ring the team via the app. Must have for fathers in my opinion. Father of 2 small ones. Refreshingly simple insurance cover
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David Rooke
December 3, 2024
The caller from Tom called Ashley was very helpful and made the application very easy. 5 stars.
1 person found this review helpful
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What’s new

Minor bug fixes

App support

Phone number
+448081752244
About the developer
CANDID INSURANCE SERVICES LTD
joshua.sargent@clark.io
CANDID INSURANCE SERVICES LTD 920 Hempton Court, Aztec West, Almondsbury BRISTOL BS32 4SR United Kingdom
+44 7770 887703